May 08 2008

Opinion – You have to optimise to evolve

Mark Simpson, Managing Director at Maxymiser argues that ultimately to succeed online organisations need to be able to convert browsers into customers using content optimisation, not search

May 07 2008

Comment - Retailers take the Oldie

UK entrepreneurs are increasingly relying on older worker to fill the skills gap and are concerned by the lack of work-readiness amongst graduates.

May 06 2008

Doing e-commerce in Europe

Internet Retailing is going to Paris in a joint initiative with ACSEL (association pour le commerce et les services en ligne) for the launch of one of the first books to look at e-commerce in Europe.

May 02 2008

Editorial - BSI standard for the web

The BSI has released a new specification that’s aimed at helping companies better manage their websites, but did anyone ask why they bothered, and what the hell do we need a standard for a website for anyway?

April 29 2008

Comment - Call centres are dangerous, ban them now

Call centres are becoming the clearing house for all your business problems but none of them were designed to work this way, and ultimately they end up costing you significantly more than you than you think.

April 25 2008

Comment - Getting tough on fraud

Depending on who you believe, online card fraud in 2007 was somewhere between £300 and £500 million, whatever the figure, it’s too high, but there’s precious little happening about getting to the root cause of the fraud.

April 15 2008

Editorial – Let’s play Google Keyword roulette

Google has changed policies on trademarked keywords, but does this mean it’s now open season on keywords?

April 03 2008

comment - Banana Republic dot Ewww

The opening of the Banana Republic first store in the UK has been eagerly anticipated for years, but where's the website, and why can't I buy anything online? Marcus Austin argues that this is the best example of a botched launch he's seen in years.

April 01 2008

Editorial – Win a million pound funding for your ideas

The London Technology Fund has £1 million to invest in a good startup. But don’t get your hopes up, if IRs experience is anything to go by.

March 28 2008

Editorial – How do we solve the fraud problem?

Eradicating online fraud could be around the corner, and the solution lies in industry collaboration rather than acts of Parliament or increased policing.