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One in four high street shoppers buy online instead
July 30, 2010 – 1:35 pm | No Comment

There’s hope for high street stores who despair of the number of shoppers who leave empty-handed. One in four buys online instead, suggests new research from Rich Relevance and Envirosell.

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Online retailers make awards shortlist
July 30, 2010 – 1:18 pm | No Comment

Online retailers are among the finalists in the National Business Awards, announced this week.

Naked Wines, which sells UK consumers wines direct from the vineyard, has been shortlisted in the Orange Innovation Award while Cheapflights, the airline ticket company, is shortlisted both for Business Link Growth Strategy of the Year and for the 3i Private Business of the Year.

Online short-term finance company Wonga.com is listed in the BlackBerry Customer Focus Award category.

A spokeswoman for Naked Wines said the company was “chuffed” to appear on the list just 18 months after launch.

Meanwhile e-commerce supplier companies also appear in the shortlists.

Internet marketing company e-mphasis is listed for the Excellence in Marketing award, hosting company Racklisted is shortlisted for employer of the year. Nick Ogden, chief executive of voice payment company Voice Commerce is shortlisted for Entrepreneur of the Year, along with Warren Cowan of Greenlight and Marcus Simmons of online and advertising company iKnow-UK.

Make it Cheaper, the comparison website for businesses is listed in the Santander small to medium sized business of the year category, along with multichannel car hire firm Easi-Drive. Retail Decisions, the payment and fraud solutions company, is shortlisted in the Grant Thornton Mid-Cap Business of the Year category.

Elsewhere the Internet Watch Foundation is listed in the Better Regulation Award.

Guest comment: While supplies last
July 30, 2010 – 1:10 pm | No Comment
Guest comment: While supplies last

How can marketing by email, which may arrive at varying times, keep up with the immediacy required by time-limited sales? Kara Trivunovic of StrongMail has some answers.

Firebox appoints new MD
July 29, 2010 – 3:00 pm | 2 Comments
Firebox appoints new MD

Christian Robinson, managing director of online gift seller Firebox, is stepping down after 10 years. Taking over the role is Paul Zimmerman, previously head of business development at Play.com.

Past Times notches up 300% improvement in despatch rate
July 29, 2010 – 1:39 pm | No Comment
Past Times notches up 300% improvement in despatch rate

Historically-inspired gift company Past Times says its despatch rate has grown by 300%, thanks to a new delivery system.

Fail to deliver customer service at Christmas and miss out on sales
July 29, 2010 – 11:49 am | No Comment
Fail to deliver customer service at Christmas and miss out on sales

Retailers could miss out on their full share of a £5.5bn market at Christmas, simply by failing to deliver the customer service they require, warns customer interaction software company Eptica.

Amazon banks $1billion in sales via mobile in past 12 months
July 26, 2010 – 6:25 pm | 6 Comments
Amazon banks $1billion in sales via mobile in past 12 months

For any one in two minds about mobile retail, take a look at Amazon: during the past 12 months the company has generated $1billion from mobile purchases – just weeks after eBay foresees trousering $1.5billion in 2010 through the same channel

Shoppingvouchers.co.uk visitors generate £1 each for UK retailers, claims the company
July 26, 2010 – 6:24 pm | One Comment
Shoppingvouchers.co.uk visitors generate £1 each for UK retailers, claims the company

Mobile-based money saving voucher company www.shoppingvouchers.co.uk has revealed that, according to its figures, every customer who visits the site is generating £1 for UK retail sales

53% of consumers want to use mobile to buy stuff, says MEF as it launches US M-commerce Guide
July 26, 2010 – 6:23 pm | No Comment
53% of consumers want to use mobile to buy stuff, says MEF as it launches US M-commerce Guide

More than half of global consumers “have a propensity to use their mobiles for financial transactions”, suggests a study by the Mobile Entertainment Forum (MEF), published as the organization rolls out its US M-commerce Guide

eBay iPhone app downloaded 11million times
July 26, 2010 – 6:22 pm | No Comment
eBay iPhone app downloaded 11million times

eBay’s iPhone app, which was launched earlier this year, has been downloaded 11 million times, says the company, making it the number one mobile retailer in the US – just weeks after the company said that it expects to make $1.5billion from mobile in 2010

Adoption of m-commerce across Europe is as low as 2%, but growth will come, study shows
July 26, 2010 – 6:21 pm | No Comment
Adoption of m-commerce across Europe is as low as 2%, but growth will come, study shows

Adoption of mobile commerce in Europe remains low, with a mere 2% of adults across the continent reporting purchasing products from their mobiles and only 5% interested in doing so, according to new research from Forrester Research

MandMDirect.com sees 6% sales conversion rate from mobile campaigns
July 26, 2010 – 6:20 pm | One Comment
MandMDirect.com sees 6% sales conversion rate from mobile campaigns

Mobile commerce isn’t just about purchasing goods on a phone, it all starts with using mobile as a marketing tool – and it appears that, if you get the right and receptive audience, it can work. Online fashion and sports retailer MandMDirect.com has seen a 6% sales conversion rate from mobile promotional campaigns over the last four months