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Asos lays out plans, reveals operational details

 Asos lays out plans, reveals operational details

Asos has provided a wealth of detail about its future expansion plans and its current operational performance in its final results for the year to end March


eCommerce begins to arrive on Twitter

 eCommerce begins to arrive on Twitter

US retailer Overstock.com has signed up for a new service that enables retailers to gather tweets from all their Twitter accounts on one branded promotional page — and further ecommerce developments are on the cards


Internet Retailing 2009 — Dell to discuss new channels and new markets

 Internet Retailing 2009 — Dell to discuss new channels and new markets

Angus Cormie, head of e-business at Dell Consumer EMEA, will be telling delegates at this year's Internet Retailing conference on October 13 about the PC manufacturer's investments in new markets and new channels


HMV Group reports online sales up 60% at Waterstone's, 16% at HMV

 HMV Group reports online sales up 60% at Waterstone's, 16% at HMV

Overall like for like sales have dropped 3.8% at Waterstone's and increased 1.9% at HMV, the group reports in its preliminary results for the year to 25 April 2009


Asda adds ratings and reviews to non-food range

Asda adds ratings and reviews to non-food range

The grocer is adding a Bazaarvoice-powered rating and reviews service to Asda Direct and the George clothing range


Comet reports 100% first time customer enquiry resolution rate

 Comet reports 100% first time customer enquiry resolution rate

Since first introducing RightNow's Knowledgebase, Comet says it has cut emails into the customer care team by 50%, has a customer self-service rate of 94.1% and a 100% first time resolution to customer enquiries and issues


UKFast offers prizes for online business ideas

 UKFast offers prizes for online business ideas

Got plans for a new ecommerce project? The UKFastTrack project is offering a £15,000 package of prizes to ten entrepreneurs with winning concepts for new online businesses


UK online retail spending to more than double by the end of 2011

 UK online retail spending to more than double by the end of 2011

Internet retail spending will grow by £12.3 billion to £21.3 billion by the end of 2011, according to new research from Experian and PayPal


Woolworths makes its return online

Woolworths makes its return online

Shop Direct Group has opened the virtual doors of the new Woolworths.co.uk online-only store


Intern responsible for Habitat Twitter debacle

Intern responsible for Habitat Twitter debacle

Mis-tweets were sent by an 'overenthusiastic intern' who is no longer working for the retailer, Habitat has admitted


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