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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for June 2011

Consumers show strong appetite for budgeting, says Sainsbury’s
June 15, 2011 – 10:12 am | 2 Comments
Consumers show strong appetite for budgeting, says Sainsbury’s

A multichannel initiative from Sainsbury’s to help consumers save money on food bills saw 1m website hits and delivered a 20% lift to the products featured. Overall, however, the supermarket said first quarter like-for-like sales were up by a modest 1.9%, excluding fuel, with online sales up by more than 20%.

Carphone Warehouse to ‘evaluate’ Best Buy UK strategy
June 14, 2011 – 12:01 pm | 4 Comments
Carphone Warehouse to ‘evaluate’ Best Buy UK strategy

Best Buy UK co-owner Carphone Warehouse says it is considering its next steps for its multichannel business after losses at the consumer electronics chain widened sharply during the year.

M&S launches Father’s Day Facebook store
June 14, 2011 – 10:00 am | 6 Comments
M&S launches Father’s Day Facebook store

Marks & Spencer has launched a Facebook store to tie in with this Sunday’s Father’s Day. The retailer has more than 300,000 Facebook fans and the new store allows shoppers to view products before clicking through to the M&S site to checkout.

Hed Kandi club customers can buy mobile tickets for events through the Hed Kandi Ibiza App
June 14, 2011 – 9:42 am | 4 Comments
Hed Kandi club customers can buy mobile tickets for events through the Hed Kandi Ibiza App

Leading music and lifestyle brand, Hed Kandi has rolled out an online mobile ticketing solution across its European operations that allows the company to sell advanced e-tickets and mobile tickets via its Hed Kandi Ibiza app, website and facebook page. The solution has been delivered by Ticketscript

Sir Terry Leahy invests £2m in MetaPack
June 14, 2011 – 9:41 am | 3 Comments
Sir Terry Leahy invests £2m in MetaPack

Former Tesco boss Sir Terry Leahy has taken a 10% stake in ecommerce delivery management specialist MetaPack alongside other investors. The company says it will use the money to speed up its international development.

Shopping centre embraces mobile social marketing with launch of its own free app
June 14, 2011 – 9:33 am | 20 Comments
Shopping centre embraces mobile social marketing with launch of its own free app

South West UK regional shopping centre, The Mall at Cribbs Causeway has launched a free App, which gives customers instant access to the latest offers and promotions operating in the centre’s stores, and serves as a handheld directory of shops, eateries and facilities

Republic launches mobile optimised website using Venda and Digby
June 14, 2011 – 9:32 am | 4 Comments
Republic launches mobile optimised website using Venda and Digby

UK fashion retailer Republic, has joined the throng of retailers going mobile with the launch of a mobile optimised website that, in its own words, “creates a rich and unique shopping experience for consumers whether they are at home, on the go or in a Republic store”

67% of developers currently using Android and 59% using iOS according to Developer Economics 2011
June 14, 2011 – 9:30 am | 5 Comments
67% of developers currently using Android and 59% using iOS according to Developer Economics 2011

New report from Developer Economics shows that 67% of developers are currently using Android and 59% using Apple’s iOS as the Google-backed operating system steams ahead of the iPhone in terms of useage and handset numbers

GUEST OPINION Seek and you shall find
June 14, 2011 – 9:23 am | 38 Comments
GUEST OPINION Seek and you shall find

With more and more consumers using mobile to shop, mobile search is becoming a crucial part of the marketing and discovery process – but it needs careful handling if you are to exploit it to the full. Mark Blenkinsop is head of search at Pod1 offers some advice

Time to enter the ecommerce Awards for Excellence
June 14, 2011 – 8:45 am | One Comment
Time to enter the ecommerce Awards for Excellence

IMRG has announced that its eCommerce Awards for Excellence 2011 are now open. Retailers and other e-businesses have until July 22 to put themselves forward for the 16 different titles.

Not On the High Street launches group gifting
June 13, 2011 – 4:01 pm | 10 Comments
Not On the High Street launches group gifting

Online marketplace Notonthehighstreet.com has claimed a UK first with the launch of group gifting. The new social commerce tool allows friends and family to contribute to gifts.

Shoppers will still buy on impulse – as long as it’s really a bargain
June 13, 2011 – 10:28 am | 24 Comments
Shoppers will still buy on impulse – as long as it’s really a bargain

The taste for impulse-buying has not diminished, despite the age of austerity. But shoppers are more likely to make an unplanned purchase if it’s a bargain. Online, however, they’re becoming less likely to act on impulse.

Online spending rises at Majestic Wine
June 13, 2011 – 10:18 am | 3 Comments
Online spending rises at Majestic Wine

Online sales now account for 10.2% of Majestic Wine’s total turnover. The company today unveiled a 26.6% rise in pre-tax profits and a 10.3% growth in sales.

Tesco to expand Click and Collect to groceries
June 10, 2011 – 10:24 am | 33 Comments
Tesco to expand Click and Collect to groceries

Tesco shoppers will soon be able to collect their online grocery orders at the store, one a series of new multichannel innovations unveiled by its new chief executive Philip Clarke when he addressed the British Retail Consortium’s annual retail symposium. In his speech he also put the emphasis on the importance of stores to the future of retail.

More than 30% of Argos’ sales online in first quarter
June 10, 2011 – 10:05 am | 9 Comments
More than 30% of Argos’ sales online in first quarter

A third of sales at Argos were over the internet in the first quarter of its financial year. However, a ‘volatile’ trading environment saw sales fall by almost 10%.

GUEST COMMENT Is engagement marketing superseding database marketing?
June 10, 2011 – 9:45 am | 28 Comments
GUEST COMMENT Is engagement marketing superseding database marketing?

Traditional database marketing and segmentation is dead. Modern marketers are gradually becoming more concerned with how engaged they are with customers and prospects. But there’s still a way to go, explains Tim Roe of RedEye.

Commercial Career Boost – the MSc in Internet Retailing (Open Evening 14 June)
June 9, 2011 – 11:49 pm | 27 Comments
Commercial Career Boost – the MSc in Internet Retailing (Open Evening 14 June)

Ian Jindal, InternetRetailing’s Editor in Chief, takes a personal look at the MSc in InternetRetailing: who it’s for, why you should consider it and assessing the benefits. With an open evening on 14 June and the deadline for applications set as 18 July, now is the time to consider career and personal development.

Online sales up but profits down at New Look
June 9, 2011 – 9:00 am | 3 Comments
Online sales up but profits down at New Look

Ecommerce sales were up but total sales and profits down at women’s fashion retailer New Look in its latest full-year results. It said the figures were ‘disappointing’ and that upwardly-mobile prices had undermined competitiveness.

Display fastest growing area of European online advertising market
June 9, 2011 – 8:30 am | 8 Comments
Display fastest growing area of European online advertising market

Display ads, helped by the growing popularity of video, mobile and social promotions, were the fastest-growing part of the European advertising market in 2010. Video saw 90% growth last year in the UK alone.

Controversial consumer right fails to pass European scrutiny
June 8, 2011 – 4:48 pm | 9 Comments
Controversial consumer right fails to pass European scrutiny

European consumer rights proposals that would have seen retailers forced to bear the cost of online returns worth €40 or more have failed to clear the European Council. Further measures affecting online retail are expected to win the backing of the Council this week, with ratification expected by July.