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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for June 2011

Adyen offers one click mobile payment alternative to iTunes for iPhone and Droid users
June 21, 2011 – 12:13 pm | Comments Off
Adyen offers one click mobile payment alternative to iTunes for iPhone and Droid users

Dutch online and mobile payment company Adyen, has launched a single-click mobile payment solution for iPhone and Android, that aims to give application developers the ability to implement an alternative payment solution to iTunes that also accepts credit cards, PayPal and a range of other payment methods within mobile applications and mobile websites

Integral pilots next generation of contactless POS solutions in UK and Ireland
June 21, 2011 – 12:10 pm | 4 Comments
Integral pilots next generation of contactless POS solutions in UK and Ireland

VeriFone’s next generation VX Evolution contactless payment solutions are being piloted with a number of merchants in the UK and Ireland, by Integral – the first vendor to gain accreditation for the latest range of mobile and countertop POS systems here

Increasing traffic sees Purple Parking offer mobile in UK
June 21, 2011 – 12:07 pm | 6 Comments
Increasing traffic sees Purple Parking offer mobile in UK

Heathrow airport parking provider, Purple Parking, has seen a 400% increase in traffic – of the online booking variety – from mobile devices in the past year and so has launched a mobile commerce site this week, to service this demand

GUEST OPINION Mobile payments: the benefits to retailers
June 21, 2011 – 12:00 pm | Comments Off
GUEST OPINION Mobile payments: the benefits to retailers

We all know that mobile should be the key tool in the marketing-retailing-payments chain, but still many retailers are unsure about what mobile payments actually are and what they can do. Here Keith Brown, MD paythru, gives us an overview of it all to help you develop your m-payments strategy

Supermarkets need imaginative ways to expand online grocery shopping: study
June 21, 2011 – 9:05 am | 4 Comments
Supermarkets need imaginative ways to expand online grocery shopping: study

Online grocery shopping remains a niche area despite the popularity of internet retailing in the UK, says a team from Kingston University, which argues that supermarkets must think of imaginative ways to encourage shoppers to keep shopping online.

Headline speakers unveiled for Internet Retailing 2011 Conference
June 21, 2011 – 8:43 am | Comments Off
Headline speakers unveiled for Internet Retailing 2011 Conference

The first keynote speakers have been unveiled for the sixth annual Internet Retailing Conference, to be held on October 4 2011 in London.

Anthropologie opts for 10CMS
June 21, 2011 – 8:35 am | 4 Comments
Anthropologie opts for 10CMS

Fashion brand Anthropologie has opted for 10CMS content management technology to cut the costs of using rich media on its European website.

Ann Summers gets personal with recommendations technology
June 21, 2011 – 8:30 am | 4 Comments
Ann Summers gets personal with recommendations technology

Ann Summers is getting personal. Visitors to the sex toys and lingerie website will see personalised recommendations, thanks to the retailer’s use of RichRelevance technology.

Ecommerce technology investment to approach £700m in 2011
June 20, 2011 – 10:43 am | 5 Comments
Ecommerce technology investment to approach £700m in 2011

Online retailers are expected to spend 14% more on ecommerce-related technology this year than last as they invest to deliver customers’ expectations of joined-up channels, mobile and social commerce.

Language upgrade helps Retail Decisions look east
June 20, 2011 – 10:06 am | Comments Off
Language upgrade helps Retail Decisions look east

An upgrade to its technology means that payment processor Retail Decisions can now process transactions in virtually any language in the world. This is significant for its trade in the Far East, where it will now be able to make Chinese, Japanese and Korean available as payment options for the first time.

Topshop heads the F-commerce pack
June 17, 2011 – 1:25 pm | 12 Comments
Topshop heads the F-commerce pack

Topshop leads the way in F-commerce according to the new Channel Advisor Facebook UK Commerce Index. The brand has nearly 50% more fans than its nearest rival.

Online spending up in May
June 17, 2011 – 12:30 pm | 23 Comments
Online spending up in May

Internet shoppers bucked the high street trend of declining sales by spending more online in May than they did a year ago, according to figures from both the ONS and the IMRG. Multichannel companies, clothes and alcohol retailers were among the chief beneficiaries online.

GUEST COMMENT Getting into social media? Choose your tactics and channels carefully
June 17, 2011 – 12:08 pm | 62 Comments
GUEST COMMENT Getting into social media? Choose your tactics and channels carefully

eModeration manages brands and their reputation in the world of social commerce, handling 100 live projects at any time for global brands including Smirnoff and The LEGO Group. Internet Retailing editor-in-chief Ian Jindal asked its chief executive Tamara Littleton to give a ‘poacher’s view’ and characterise the differences between social media channels.

Consumers increasingly influenced by social networking sites, finds eDigitalResearch and IMRG study
June 16, 2011 – 4:07 pm | 20 Comments
Consumers increasingly influenced by social networking sites, finds eDigitalResearch and IMRG study

The latest research from eDigitalResearch and the IMRG shows that consumers are increasingly influenced by what they see and read on social networking sites – especially through mobile. Of the 2000 UK consumers surveyed, 15% said that they have been influenced to make a purchase by adverts, groups and discussions on social networking sites.

Leading UK network operators form mobile marketing and payments joint venture
June 16, 2011 – 3:01 pm | 9 Comments
Leading UK network operators form mobile marketing and payments joint venture

Everything Everywhere, Telefónica UK and Vodafone UK have announce plans to create a standalone m-commerce joint venture. The new entity, the first of its kind in the UK, will bring together the expertise and technology of the UK’s leading mobile operators, enabling the rapid development and delivery of new mobile marketing and payment services

Retailers “not prepared to address demands of tomorrow’s consumers”, warns Demandware
June 16, 2011 – 10:21 am | 2 Comments
Retailers “not prepared to address demands of tomorrow’s consumers”, warns Demandware

Retailers are not prepared to meet the demands of the new breed of Smart Consumers who use multiple, web-enabled touch points to interact with brands, warns on-demand e-commerce provider Demandware – and there is a widening gap between the touch points that retailers are currently offering, and the ways in which consumers expect to interact with brands now and in the future

Mobile wallets: no shortage of consumer appetite but confusion reigns, finds YouGov
June 16, 2011 – 10:10 am | 9 Comments
Mobile wallets: no shortage of consumer appetite but confusion reigns, finds YouGov

Consumers want mobile payments and the ‘mobile wallet’ may have become an industry buzz phrase, but research by YouGov shows 70% of consumers haven’t heard of the concept, and 91% haven’t heard of Near Field Communications (NFC) – the technology that enables cashless payments on their mobile handset

PizzaExpress iOS app lets diners expressly pay their bill via their phone
June 16, 2011 – 10:08 am | 9 Comments
PizzaExpress iOS app lets diners expressly pay their bill via their phone

PizzaExpress has joined the growing number of restaurants to roll out an app, offering an iPhone app that, amongst other things, gives customers the option to pay their bill automatically via their Smartphone

Net-a-Porter innovates with real time map of customer buys
June 15, 2011 – 10:55 am | 14 Comments
Net-a-Porter innovates with real time map of customer buys

Net-a-Porter has come up with a new way of engaging its customers – by showing them a live feed of who’s buying what, where. Net-a-Porter Live went live today.

Game hails early multichannel results, but sales still down
June 15, 2011 – 10:38 am | 4 Comments
Game hails early multichannel results, but sales still down

Video game retailer Game said its sales were down in the first 19 weeks of its financial year but that its strategy to develop its multichannel business was showing early results.