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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for April 2011

Online sales set to grow despite Austerity April
April 5, 2011 – 1:29 pm | 17 Comments
Online sales set to grow despite Austerity April

Online sales will continue to grow even though consumers are spending less in response to Government austerity measures in force from this week, says shopping comparison site Kelkoo.

Internet Retailing Expo 2012: the planning starts
April 5, 2011 – 1:24 pm | One Comment
Internet Retailing Expo 2012: the planning starts

The team at Internet Retailing is already starting work on next year’s Internet Retailing Expo. The move follows the success of the first event last month, which was attended by more than 2,600 visitors.

Lakeland unveils new ecommerce site
April 5, 2011 – 1:13 pm | 13 Comments
Lakeland unveils new ecommerce site

Kitchenware company Lakeland has a new ecommerce site. The new site, developed and coordinated by the Javelin Group, was built to reflect the demands of its customers.

Are you being served?
April 5, 2011 – 12:42 pm | 7 Comments
Are you being served?

House of Fraser is using customer satisfaction analytics from ForeSee Results to find out how it can better serve its online visitors.

New Look kick starts next generation m-commerce with site built around HTML5
April 5, 2011 – 10:12 am | 19 Comments
New Look kick starts next generation m-commerce with site built around HTML5

High street fashion retailer New Look has launched a fully transactional m-commerce site built using the latest in HTML5 and CSS3 technology to offer a much more app-like experience on mobile web and marking a move by retailers into the next generation of mobile retail that harnesses the functionality and user-experience of apps and the flexibility of m-web

UK sites, led by Tesco, set the pace for mobile retailing in international study
April 5, 2011 – 10:01 am | 8 Comments
UK sites, led by Tesco, set the pace for mobile retailing in international study

UK retailers are leading the pack when it comes to fast, mobile optimised sites, finds 

Keynote Systems, an Internet and mobile cloud monitoring company, that tracks the mobile site performance of 17 of the top retailers across five countries

Mobile payments in UK edge closer with bank, network and handset agnostic ‘Simply Tap’ solution
April 5, 2011 – 9:48 am | 3 Comments
Mobile payments in UK edge closer with bank, network and handset agnostic ‘Simply Tap’ solution

Using the mobile phone to pay for goods and services has taken a major step forward with the launch of Simply Tap. No its not a new movie about dancing, but a mobile payment offering that will allow consumers with any mobile phone, on any mobile network and with any bank to buy anything from the retailers signed up to the service, wherever they are

Mobile NFC payment application gets MasterCard certification and triggers contactless ecosystem
April 5, 2011 – 8:59 am | 6 Comments
Mobile NFC payment application gets MasterCard certification and triggers contactless ecosystem

An NFC based payment app that is the first to market with Mobile MasterCard PayPass compliance has been launched by Gemalto and has received MasterCard approval – making it the first such app and hoped by many to be the starting gun for the roll out of an NFC payments ecosystem

Mobile advertising spending booms thanks to smartphones, but consumers fail to act on them
April 5, 2011 – 8:55 am | 4 Comments
Mobile advertising spending booms thanks to smartphones, but consumers fail to act on them

Mobile advertising has experienced a staggering 116% year on year growth (on a like for like basis), up from 32% growth in 2009. Advertisers spent £83 million on mobile advertising in 2010, according to the third annual IAB and PwC mobile study

Android to drive doubling of smartphone market by 2016, says analyst
April 5, 2011 – 7:11 am | 5 Comments
Android to drive doubling of smartphone market by 2016, says analyst

The global smartphone market will double in size by 2016 to hit shipments of 653 million, predicts telecoms industry analyst Ovum in a new forecast. Android will drive the growth and will emerge as the …

Shop Direct opts for TagMan
April 4, 2011 – 9:01 am | 3 Comments
Shop Direct opts for TagMan

Shop Direct Group is introducing TagMan to its ecommerce websites as it looks to gain a greater understanding of the way customers travel to its sites, and ensure sales are credited correctly.

M&S to return to the French market
April 1, 2011 – 9:47 am | 6 Comments
M&S to return to the French market

M&S today announced a return to the French market with a bricks and clicks strategy that will see it trade online nationally, and through a limited number of stores in and around Paris.

Co-operative to extend multichannel trial
April 1, 2011 – 9:31 am | 4 Comments
Co-operative to extend multichannel trial

The Co-operative Group says its ecommerce arm is prospering, and has unveiled plans to extend a multichannel trial that sees its electrical goods promoted in in-store pods in its food stores.

GUEST COMMENT: A pain in the back end – how to get round e-mail’s multichannel headaches
April 1, 2011 – 9:20 am | Comments Off
GUEST COMMENT: A pain in the back end – how to get round e-mail’s multichannel headaches

How can multichannel retailers get past the barriers presented by their long-standing processes in order to make email work for them? Simone Barratt, managing director of e-Dialog International considers.

Proposed EU directive could cost £8.8bn: IMRG
April 1, 2011 – 8:45 am | 3 Comments
Proposed EU directive could cost £8.8bn: IMRG

The EU’s proposed Consumer Rights Directive could cost retailers, and indirectly consumers, some £8.8bn in the cost of returns, says the IMRG. The trade body for online retailers says that draft amendments to the legislation would be ‘disastrous’ for the industry.