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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for November 2010

A fifth of UK shoppers could be doing at least part of their Yuletide shopping on mobile this year…
November 30, 2010 – 12:44 pm | Comments Off
A fifth of UK shoppers could be doing at least part of their Yuletide shopping on mobile this year…

Research by search agency Tamar suggests that 19% of consumers will use mobile – including tablets – to buy goods in the run up to Christmas, while a study by Tesco Direct suggests a more pragmatic one in 10 Brits will do their online Christmas shopping using their mobile phone rather than a computer this year

Online retailers benefit from economic downturn
November 30, 2010 – 12:09 pm | Comments Off
Online retailers benefit from economic downturn

Recession has helped ecommerce businesses to grow as consumers turn online for cheaper prices. As a result, demand for staff with online-specific skills has been boosted, according to a new report from Skillsmart Retail.

Stella McCartney launches UK ecommerce site
November 30, 2010 – 10:34 am | 2 Comments
Stella McCartney launches UK ecommerce site

Fashion designer Stella McCartney has launched her ecommerce site in the UK, first stop for expansion that’s set to expand to eight more European countries by the spring.

Online-only for innovative art fair
November 30, 2010 – 10:08 am | Comments Off
Online-only for innovative art fair

Organisers of a new art fair are set to find out whether collectors will pay top dollar for works they’ve only seen online. The VIP Art Fair, billed as the first exclusively online art fair, will be held in January.

Investment topping £7m earmarked for Express Gifts
November 30, 2010 – 9:45 am | Comments Off
Investment topping £7m earmarked for Express Gifts

Parent company Findel is to put more than £7m into improving the way home shopping business Express Gifts operates. The company says the money will help it compete more effectively in an increasingly crowded market.

Enter the ‘omnichannel’ consumer
November 30, 2010 – 9:30 am | Comments Off
Enter the ‘omnichannel’ consumer

Retailers must move their focus beyond the multichannel customer: now they should be concentrating on what the ‘omnichannel’ consumer is looking for from their business.

Online grocery market set to near-double in next five years
November 29, 2010 – 5:00 pm | One Comment
Online grocery market set to near-double in next five years

Online grocery sales are set to almost double by 2015, new research from food and grocery analysts IGD suggests. Already some 7% of shoppers do all their regular grocery shopping over the internet, with young consumers leading the way.

… while mobile and mobile social commerce set to contribute a third of US Yuletide takings
November 29, 2010 – 9:28 am | One Comment
… while mobile and mobile social commerce set to contribute a third of US Yuletide takings

Dedicated mobile shoppers are set to contribute 28% or $127 billion of the $447 billion the National Retail Federation (NRF) predicts US consumers will spend this holiday season, according to a survey by IDC ahead of the Yule Tide rush. The study also finds that more than one third of smartphone-carrying consumers are ready to use their mobile devices in ways that transform how they shop everywhere

ROAMING REPORT Tesco outlines its m-web and apps strategies
November 29, 2010 – 9:13 am | Comments Off
ROAMING REPORT Tesco outlines its m-web and apps strategies

Angela Maurer and Laura Duffy from Tesco talk to M-Retailing’s Editor Paul Skeldon about how Tesco grocery and Tesco Direct have opted for an app and m-web and how the company is planning to roll out all its ‘departments’ on mobile

Peak online pre-Christmas trading set for 12.58pm, December 6
November 26, 2010 – 1:30 pm | One Comment
Peak online pre-Christmas trading set for 12.58pm, December 6

Pre-Christmas trading is set to peak on December 6, according to analysis from IMRG and payment processing company Retail Decisions (ReD). ReD’s figures suggest the busiest time will be 12.58pm that day, when there will be 128 transactions per second, netting retailers a collective total of almost £1m in a minute.

Collect+ handles million+ parcels a year
November 26, 2010 – 12:45 pm | Comments Off
Collect+ handles million+ parcels a year

Corner shop delivery business Collect+ says it is now handling more than a million parcels a year, and now has plans to expand its network of retail partners by 15%.

Guest comment: ‘May I also recommend… ?’ Has the virtual shop assistant finally arrived?
November 26, 2010 – 11:00 am | Comments Off
Guest comment: ‘May I also recommend… ?’ Has the virtual shop assistant finally arrived?

In an era when the customer expects personal service, how can online retailers make the difference that the good shop assistant brings to the high street? David Selinger, founder and chief executive of Rich Relevance considers the issues.

Dixons reports sales fall in ecommerce division
November 26, 2010 – 10:22 am | Comments Off
Dixons reports sales fall in ecommerce division

Sales in the ecommerce division at Dixons Retail have fallen by 4%. But at the same time the pan-European electrical goods retailer reported strong online growth in its core UK and Ireland market.

Ecommerce rose by 24% in 2009: ONS
November 26, 2010 – 8:45 am | Comments Off
Ecommerce rose by 24% in 2009: ONS

New ONS figures out today show that the value of ecommerce transactions rose sharply in 2009. Most purchases continue to be through electronic transactions, but website sales reached £115bn in value.

Exclusive: 18% of brown goods searches for iPods
November 24, 2010 – 4:22 pm | One Comment
Exclusive: 18% of brown goods searches for iPods

iPods, laptops and digital cameras are set to be among the most popular items on sale this Christmas, according to search engine marketing company Greenlight.

Kiddicare.com launches two pronged assault on m-retail with app and m-web site
November 24, 2010 – 10:53 am | One Comment
Kiddicare.com launches two pronged assault on m-retail with app and m-web site

UK nursery products retailer Kiddicare.com has launched an all out assault on mobile retailing with the roll out of both an iPhone app and a mobile optimized website, both of which offer secure transactional capabilities. The app will feature bar code scanning to deliver the must have mobile experience de jour of mobile retail that also acts as an adjunct to the in-store experience

eBay revamps app to combine buying and selling into one offering – all enhanced with barcode scanning
November 24, 2010 – 10:32 am | 4 Comments
eBay revamps app to combine buying and selling into one offering – all enhanced with barcode scanning

eBay has revamped its highly successful – 10million downloads and counting – iPhone app to combine the buying and selling functionality in its two separate apps into one tool. The new version of the app also features the integration of Red Laser barcode scanning, which eBay purchased earlier this year, as well as seeing drastic improvements in search and overall performance. Android and m-web versions are set to follow in 2011

JD Sports launches mobile optimised site
November 23, 2010 – 7:44 pm | 2 Comments
JD Sports launches mobile optimised site

JD Sports have become the latest big name high street retailer to launch a mobile version of its web site just in time for Christmas, giving the tech savvy JD customers more options than ever when it comes to how they do their Christmas Shopping

Homebase latest DIY chain to play it safe with a click and collect app
November 23, 2010 – 7:43 pm | Comments Off
Homebase latest DIY chain to play it safe with a click and collect app

Following a claimed 700% year-on-year increasing in stock check requests and browser hits from iPhones, Homebase has become the latest retailer to launched a free click and collect shopping app for iOS – but as retailers in other sectors gear up for a mobile Christmas, the risks falling short of consumer expectations of mobile retailing

GUEST OPINION Six steps to mobile retail heaven
November 23, 2010 – 7:33 pm | One Comment
GUEST OPINION Six steps to mobile retail heaven

You all know by now that you need to have a mobile presence to grow your business, but how do you actually achieve it? Well, Brenna Johnson, Product Marketing, eBusiness at Endeca Technologies offers you a simple six step guide