Article Archive for October 2010
Online retailing is driving the UK’s fast-growing internet economy, now worth £100bn a year and forecast to grow by 10% a year to 2015. The sector already makes a larger contribution to UK GDP than construction or transport.
Ecommerce now generates five per cent of sales at Blacks Leisure Group, the company has reported.
A successful Christmas can make or break the financial year for retailers. Dee Roche, European marketing director at Eptica, explores how firms can learn from customers in order to deliver the best possible purchasing experience.
Cath Kidston has added reviews and ratings from Bazaarvoice to its online site as part of a social media strategy to promote its brand community in the UK.
PayPal has unveiled new payment technologies that it says will change the way that we pay online. They include a new way of paying for digital products, that is being used for purchases through Facebook.
Online and convenience stores will be the key battlegrounds for supermarkets in a slowing grocery market, argues new research from Verdict.
Auch im Web sind kleinere Anbieter oft benachteiligt, da ihnen schlichtweg der hohe Bekanntheitsgrad fehlt. Dem saisonalen Trend zu entsprechen, kann helfen.
Debenhams TV, featuring designers, interviews and style guides, has launched, offering shoppers the chance to click-to-buy at any point.
John Lewis is introducing new technology as part of its plans to double online sales and become the UK’s leading multichannel retailer. Key to its strategy is the ability to join up its sales channels while communicating with customers through personalised messages.
Small and medium-sized etailers saw their revenues rise by 18% and orders by 13%, on average, over the summer, according to the Actinic Survey of Ecommerce Sales.
Online grocer Ocado is to widen its delivery area to the South West and Wales from next March, serving 1.5m customers in the area from a distribution centre near Bristol.
The UK’s IMRG has helped to create a new standard for measuring the ecommerce market. The Global E-Commerce Measurement Standard
Price comparison site Twenga has been named 2010 Company of the Future by Ernst & Young and L’Entreprise.
This year’s charity fundraising event will be held this November in London. There’s room for more retailers to challenge last year’s winners, House of Fraser, so now’s the time to get your names down.
The new generation Kindle was the fastest and bestselling product at online retailer Amazon.co.uk over the summer, said the company as it unveiled its third-quarter results.
Department store group Debenhams, publishing its full-year results, has reported 88% growth in its multichannel services, while overall pre-tax profits grew by 15%. Despite the uncertain economic outlook, it said, there was much to be ‘positive’ about in the business.
Increasingly, consumers are shying away from purchasing on the high street, choosing instead to search online for the latest products and the best deals. Matthew Spencer, Head of Experian Identity, at Experian, looks at the part secure identity verification solutions play in helping retailers ensure their customers are who they say they are, and can target them better in the future.
Boden has introduced new search technology, aimed at helping customers find the product they’re looking for quickly.
More than 40% of Argos sales now come through multichannel services, according to its parent company the Home Retail Group, which announced its results for the first half of its financial year today.
Marks & Spencer was the biggest winner in the eCommerce Awards for Excellence 2010, announced last night. The retailer took awards in four categories, while ASOS also scooped two. Read on to find out who else won.

