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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for April 2010

The Hut Group expands as it secures £14m investment
April 16, 2010 – 2:03 pm | One Comment
The Hut Group expands as it secures £14m investment

It’s been a busy week for fast-growing online retailer The Hut Group. The fast-moving online retailer has unveiled two new e-commerce sites and new investment ahead of a stockmarket flotation.

Online sales soar as high street suffers a dip
April 16, 2010 – 1:54 pm | One Comment
Online sales soar as high street suffers a dip

Online sales continued their exponential rise this week despite a dip in high street sales. The figures come from the latest BDO High Street Sales Tracker.

May 5 2010: Internet Retailing JUMP START conference
April 16, 2010 – 1:50 pm | Comments Off
May 5 2010: Internet Retailing JUMP START conference

Multichannel Retailing will be the subject of Internet Retailing’s first one-day JUMP START conference, to be held in London on May 5. But places for the free event are limited and retailers should book now.

Is online advertising picking up?
April 16, 2010 – 1:45 pm | One Comment
Is online advertising picking up?

Paid clicks and cost-per-click is rising at Google along with its revenue, first-quarter figures show. Could this be a sign that online advertising is on the way up?

Multimedia works in store, new research finds
April 16, 2010 – 1:39 pm | Comments Off
Multimedia works in store, new research finds

When it comes to getting shoppers’ attention, in-store multimedia can be used to significant effect, new research from The Co-operative has found. The findings will be of interest to multichannel retailers looking for new ways to raise their instore game.

Social media key to Asda growth strategy
April 16, 2010 – 8:00 am | Comments Off
Social media key to Asda growth strategy

New multichannel retail services and a “world-class” customer engagement programme will be key to supermarket Asda’s strategy to become one of the top two grocers in the UK in the next five years, it has told investors.

How are you paying for that?
April 14, 2010 – 8:30 am | Comments Off
How are you paying for that?

Some 32 million UK adults now shop online, says the Payments Council. But its The Way We Pay 2010 report says we’re using debit cards above credit cards.

Scholl targets younger internet audience
April 13, 2010 – 2:34 pm | Comments Off
Scholl targets younger internet audience

Shoe and footcare retailer Scholl is to launch its first affiliate marketing campaign as it looks to reach a new and younger online audience.Shoe and footcare retailer Scholl is to launch its first affiliate marketing campaign as it looks to reach a new and younger online audience.

Promoted Tweets: the latest social media campaign must-have?
April 13, 2010 – 2:11 pm | 2 Comments
Promoted Tweets: the latest social media campaign must-have?

Social media consultants will be hard at work this afternoon working out what Twitter’s new paid-for service can offer their retail clients. Certainly the Promoted Tweet , which launches today, is one to watch.

Fewer retailers failing, new figures show
April 13, 2010 – 12:46 pm | Comments Off
Fewer retailers failing, new figures show

So far, so good. The news from Deloitte is that retail administrations fell to their lowest level for four years in the first quarter of this year. But despite the fall, it seems it’s not yet time to be complacent.

£146m – the cost of failed UK deliveries
April 13, 2010 – 12:07 pm | Comments Off
£146m – the cost of failed UK deliveries

It’s obvious that having the right postcode on a parcel will help it to get there quicker. But now a new study has put a figure on the cost of failing to get the address right – and it makes for interesting reading.

Internet sales growth unabated in March
April 13, 2010 – 11:08 am | One Comment
Internet sales growth unabated in March

Discounts and promotions helped to boost online sales in March. The latest BRC-KPMG retail sales monitor published today shows internet, mail order and phone sales up by 15.9% in March, against total retail sales growth of 6.6%.

Debenhams half-year e-sales top £50 million
April 13, 2010 – 10:30 am | One Comment
Debenhams half-year e-sales top £50 million

Multichannel sales at Debenhams, the UK’s second largest department store, have risen by 85.9%, the retailer reported today. New services include collect-in-store and international delivery.

Mobile Marketing Association highlights growing role of m-retail with ‘Adopt-a-brand’ initiative
April 12, 2010 – 11:26 am | Comments Off
Mobile Marketing Association highlights growing role of m-retail with ‘Adopt-a-brand’ initiative

The retailers are coming – Mobile Marketing Association starts US programme to get more retails and mobile companies working together US CTIA wireless event in Las Vegas reports 20% of attendees are now retail brands

Digital revolution overshadows marketing’s core principals, roundtable warns
April 9, 2010 – 9:35 am | Comments Off
Digital revolution overshadows marketing’s core principals, roundtable warns

More businesses are concentrating on digital marketing at the expense of marketing’s core principals, according to an industry roundtable in Manchester this week organized by UKFast. A clear endorsement of a multi-channel strategy, at least …

M-retailing market worth US$4.1bn in 2009, with strong growth to come, predicts Juniper Research
April 8, 2010 – 12:47 pm | Comments Off
M-retailing market worth US$4.1bn in 2009, with strong growth to come, predicts Juniper Research

M-retailing from coupons, smart posters and advertising is already generating US$1.4bn globally and is set to rise. We talk to analyst Howard Wilcox at Juniper Research about his latest report and look at how the m-commerce market is set to evolve globally

eBay unveils eBay Fashion – a dedicated and attractive apparel site
April 8, 2010 – 12:26 pm | One Comment
eBay unveils eBay Fashion – a dedicated and attractive apparel site

So much for ‘knock-off chic’, eBay’s ambitious and capabilities have matured into an attractive destination site for branded apparel. Eschewing the bare-bones eBay “look”, the new site’s navigation, home page and clustering is a shot across the bows of fashion retailers.

Eye on China – Taobao.com to publish its stats
April 8, 2010 – 11:58 am | Comments Off
Eye on China – Taobao.com to publish its stats

China’s marketplace – the eBay equivalent run by Alibaba.com – is to make its usage statistics openly available, offering a glimpse into consumer behaviour online in China

ROAMING REPORT Barratt’s Shoes launches an app
April 8, 2010 – 11:16 am | Comments Off

We take our film crew down to the launch of Barratt’s Shoes’ flagship store on London’s Oxford Street and catch up with the retailer’s head of e-commerce, Ken Platt, and his technology supplier Infogain to uncover their m-commerce secrets

M&S’s first quarter trading up nearly 5% – direct sales increased 48%
April 8, 2010 – 11:01 am | Comments Off
M&S’s first quarter trading up nearly 5% – direct sales increased 48%

Marks and Spencer today announced their Q4 2009/10 – the first quarter of the calendar year, to 27 March 2010 – showing an increase of 4.8% in sales, yet a significant increase of 48% in their Direct channel. Might this be driven by the multichannel “collect in store” rollout?