Keynote, which provided weekly reports on the performance of a basket of top websites over the Christmas shopping period, has now put together the first in a series of regular monthly reports for Internet Retailing

With its menswear range selling online at 25% ahead of target after a website redesign in September, the fashion retailer is now introducing a women’s clothing range in its online store

A customer survey by video hosting service Vzaar has identified significant business improvements at several smaller retailers after they added video to their sites

The US online shoe seller beat UK retailers Mydeco.com, New Look, Tesco and Topman as well as Italy’s Yoox.com to pick up the prestigious World Retail Awards title

The upmarket fashion retailer now delivers to the USA and sixteen EU countries

Consumers across the EU can now access information on their rights when buying online from a retailer in another EU country via the new ‘eYouGov’ information portal

The supermarket giant hopes to attract a million new customers by letting existing shoppers exchange Clubcard vouchers for double their face value on a range of in-store and online products

According to the latest e-customer service index, levels of consumer satisfaction with internet retailers are significantly lower than six months ago and are now back at 2006′s level

Half of all consumers are now prepared to abandon a shopping cart if they find their preferred payment option isn’t available, a new survey fromYouGov and ClickandBuy has found

Sales abandonment rates have dropped by 50% at Premier Farnell’s 42 global B2B websites following the installation of an express checkout capability developed by Portaltech

Newey and Eyre has chosen Hybris to supply it with a B2B ecommerce solution that incorporates B2C best practices and functionality

91% of visitors to the luxury shirt retailer’s website can now find the information they need on the web, without having to email or call for further details

Canadian retailers Lavish & Lime and Lemon Lime Kids have become the first to sign up for Pricewhispers.com, a new service that lets consumers state the price they are willing to pay for an item — from right on the individual product pages on an internet retailer’s website

Join us, Econsultancy and Manchester Metropolitan University, for an evening chatting to course leaders, tutors and other delegates and find out more about the Post-graduate Diploma/Masters in InternetRetailing – costs, workload, options and funding opportunities

Affiliate marketing now accounts for 10% of all online sales, according to the authors of the Affiliate Marketing Buyer’s Guide 2009

The proliferation of channels and the fragmentation of media outlets in the last 10 years have vastly complicated the marketing landscape, making the job of retailers ever more challenging. Epsilon International’s Ian Hitt explains the core of this challenge is understanding which communication media or vehicle is driving a given customer transaction…

Homebase and Argos are now working together to improve the group’s overall online performance, Home Retail Group has revealed in its annual report

The latest eDigitalResearch E-retail Index reveals significant improvements in the rankings of high street retailers including Marks and Spencer, Next, House of Fraser and BHS

The home shopping catalogue operation is to install an Integrated Web Intelligence system designed to collect fresh online interaction data and turn it into instantly actionable customer insights

The footwear retailer says it has reduced hardware and support costs by 40% and seen a twofold increase in sales since adopting Akamai’s Dynamic Site Accelerator technology