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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for March 2009

Jeff Bezos gets back to basics
March 31, 2009 – 11:43 am | Comments Off

The billionaire Amazon boss has been spending a week working in one of Amazon’s regional warehouses in the US

Wickes reports 14% increase in online conversions
March 31, 2009 – 11:42 am | Comments Off

The DIY retailer attributes the rise to the introduction of multivariate testing

Consumers vote up online retailers in annual retail popularity index
March 31, 2009 – 11:41 am | Comments Off

Internet retailers have shown their best performance yet in TNS Worldpanel’s latest annual league table of the nation’s favourite retailers

Asos improves its category refinement
March 31, 2009 – 11:40 am | Comments Off

Customers can now easily narrow down their search by type, size, colour, price, brand — and even celebrity

Over 45s and the regions set to drive growth in online sales
March 31, 2009 – 11:39 am | Comments Off

65% of consumers plan to increase their internet shopping over the next 12 months, with older shoppers and the south west leading the charge

Relaunched Internet Retailing Diploma leads to a Masters programme
March 31, 2009 – 11:35 am | Comments Off

InternetRetailing and Econsultancy.com are proud to announce the relaunched Post-Graduate Diploma in Internet Retailing is to be accredited by Manchester Metropolitan University’s Business School (MMUBS). Admission and enquiries now open.

Interflora launches a transactional mobile website
March 30, 2009 – 11:56 am | Comments Off

“At this stage it’s an add-on, but so was online 12 years ago and that’s developed to become a mainstay of the brand,” the florist says

Planet Funk sees 91% redemption rate on mobile coupons
March 30, 2009 – 11:55 am | Comments Off

The US fashion retailer ran a mobile campaign over the Christmas shopping season that resulted in a 377% return on investment

Travelodge launches GPS-based room booking service for iPhones
March 30, 2009 – 11:50 am | Comments Off

Customers automatically receive details of their five nearest Travelodge hotels by simply hitting the iBooker logo on their iPhone

Domino’s uses mobile coupons to drive traffic to mobile website
March 30, 2009 – 11:49 am | Comments Off

The pizza chain found that 1% of orders in the US were coming via its mobile website — without it doing any promotion of the site. Now it has launched a mobile coupon programme aimed at boosting mobile orders

Mobile coupon redemptions to increase 30% by 2010
March 30, 2009 – 11:48 am | Comments Off

Mobile coupons are expected to be one of the biggest winners of the current global recession, according to a new report from Juniper Research

HDNL launches text message delivery notifications
March 30, 2009 – 11:45 am | Comments Off

Retailers using Home Delivery Network can now offer their customers the option of being notified of delivery dates and times, and amending them, via SMS

Fifty top tips for maximising your SEO
March 27, 2009 – 12:21 pm | Comments Off

Are you doing all you can with your SEO? Web analytics and conversion optimisation specialist Ran Nir has put together a must-read list of 50 SEO tips for online retailers…

Next set to relaunch website with wider format
March 27, 2009 – 12:20 pm | Comments Off

As the retailer announced its annual results this week, it also revealed it is to redevelop its website with a wider format and improved search and display of products

Sears relaunches Sears.com and Kmart.com, adds multi-site search capability
March 27, 2009 – 12:19 pm | Comments Off

Sears Holdings’s Kmart site now has a liquid layout that dynamically expands to add more content when a user has a larger screen size, whilst the firm’s search engine allows searches on either site to return results from both Sears.com and Kmart.com

Boots to develop health and wellness portal with WebMD
March 27, 2009 – 12:18 pm | Comments Off

A long term strategic partnership has been signed with health information services provider WebMD with the aim of creating a leading healthcare information website

Internet sales now 3.4% of all retail trade
March 27, 2009 – 12:16 pm | Comments Off

The UK’s online retailers generated sales of £167m per week in February 2009, says the Office for National Statistics

Vote Now! Our second Inspiration Index dimension survey is live for a week…
March 26, 2009 – 11:57 am | Comments Off
Vote Now! Our second Inspiration Index dimension survey is live for a week…

The second dimension of the InternetRetailing Inspiration Index is open for your vital votes and comments. This round is on “Customer Experience” and we’re looking for those moments of admiration, enjoyment and — frankly — envy: When we look at another retailer’s activities and wish we’d thought of that first, had implemented as well, or have an open regard for a difficult problem elegantly overcome. Don’t delay: Vote now, and then tell your friends to vote too!

Social Media Conference: Presentations now available online
March 24, 2009 – 12:31 pm | Comments Off

Presentations, audio and video coverage from Social Media Influence ’09, Internet Retailing’s sister event, are now available to view online — free of charge

Sears Holdings lets customers ShopYourWay
March 24, 2009 – 12:30 pm | Comments Off

The US retail giant’s new multi-channel branding initiative is designed to make it easier for customers to find their way around the company’s ever-growing maze of online, mobile and other channels