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Tickets to evening events in Manchester and Brighton – going for a ‘tweet’

The entertainment etailer’s managing director has been waxing lyrical on the subject of e-procurement

The head of ecommerce for Otto’s UK subsidiary Freeman Grattan Holdings has left the troubled catalogue retailer to become Amazon UK’s director of software and video games

Rumours are reaching the industry that Gap has, finally, given the go-ahead on a UK transactional website

Both Reevoo and Bazaarvoice have been quick to respond this week to our article about Belkin paying people to write fake reviews of its products…

The electronics manufacturer has put the honesty of all customer reviews into doubt after being caught paying people to write positive reviews of its products on Amazon.com and others

New research into online selling by small and medium sized retailers has found that ecommerce is now in use by just over a third of retailers and multi-channel retailing has only reached a quarter

Customers who paid in cash or by cheque look set to lose all their money due to the phrasing of the electrical etailer’s t’s & c’s. Time to tighten them, in case of the worst, or loosen them up in a bid to win more custom from wary shoppers?

The owner of Barratts, Priceless and other shoe retailers put in a top of the range ecommerce platform in October and looked to be getting everything right online…

The luxury fashion etailer’s UK and US teams will both use eGain solutions to deliver a smooth service to customers enquiring by email or by phone

Despite the cancellation of The Retail Business Show, the Vendorcom cards and payments event will take place as planned at Olympia, London on 28 and 29 January

American researchers have identified a new kind of consumer, familiar to Europeans as well, who can’t buy anything unless they first look it up online and get the lowdown

The US retail giant is pinning its hopes on a kind of cross between Argos and McDonalds that lets customers order online and then pick up in-store or from a drive-through portal

The innovative website lets customers design their own outfits from a selection of fabrics and templates and then place an order to have them made up and dispatched to their home in only ten days

The right mix of online and offline strategies is the key to countering the economic downturn, says Hybris CEO Ariel Lüdi

Average weekly value of internet retail sales in December 2008 rose to £238 million, 3.5% of total retail sales, says the Office for National Statistics

The UK’s largest dedicated home delivery and collection service is to restructure its delivery network, closing eight sites

Detailed analysis of Foresee Results’ Top 30 UK Online Retail Satisfaction Index shows free delivery is a critical factor in both the channel customers choose and the retailer they choose