Internet Retailing

Items tagged with 'usability'

Nielsen's "User Experience 2006" conference

... hits London in November.

Nielsen: "use old words"

Quoting from the guru:

Familiar words spring to mind when users create their search queries. If your writing favors made-up terms over legacy words, users won't find your site.

Are retailers ready for IE7?

Internet Explorer 7 (IE7) is here but are retailers ready for it? If usability company, Etre, is to be believed around 12.7 million websites are in need "of a little TLC".

UK plc has to try harder

Two studies, looking at site usability and the total customer experience, from site to delivery, both report that even the best retailers could do better.