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Items tagged with 'positive'

  • Further thoughts on Customer Reviews

    Seventy percent of consumers read a product or service review on the internet last month and 75% say they wouldn't buy a product after reading three negative reviews. Three? One would be quite enough to dissuade me. It seems that consumers may be less swayed by negative reviews than observers have previously thought

  • Negative reviews are often positive

    Seventy percent of consumers read a product or service review on the internet last month and 75% say they wouldn't buy a product after reading three negative reviews. Three? One would be quite enough to dissuade me. It seems that consumers may be less swayed by negative reviews than observers have previously thought

  • Negative reviews

    Seventy percent of consumers read a product or service review on the internet last month and 75% say they wouldn't buy a product after reading three negative reviews. Three? One would be quite enough to dissuade me. It seems that consumers may be less swayed by negative reviews than observers have previously thought

  • Three strikes and you're out: Research shows how buyers use customer reviews

    Seventy percent of consumers read a product or service review on the internet last month and 75% say they wouldn't buy a product after reading three negative reviews. Three? One would be quite enough to dissuade me. It seems that consumers may be less swayed by negative reviews than observers have previously thought