Items tagged with 'eDigitalResearch'
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E-retail customer satisfaction remains high
The IMRG (Interactive Media in Retail Group), latest E-customer Service (e-CSI) Index, for the Christmas period shows the potential for strong growth in 2008 and increased numbers of consumers using the internet for product and pricing research.
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Putting real time information centre stage
The rise in digital research techniques is transforming the corporate value of market research. As organisations look to leverage a growing multi-channel consumer base, research projects are no longer one off, ad hoc events addressing specific products, customer groups or distribution channels. Chris Russell, Director of eDigitalResearch discussed how automated online research now delivers unprecedented access to real time information across every aspect of the business. -
eDigitalResearch launches product rating solution
eDigitalResearch has launched a solution for collecting, collating and analysing user-generated product ratings. eProductRating can be tailored for use by any online business for rating any aspect of their site or service including information and products.