Items tagged with 'Webcredible'
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Web 2.0 travel websites
A Webcredible report highlights that UK travel agent websites are offering better levels of online usability than airline carriers but improvements are needed across the travel industry
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Travel websites using web 2.0 to improve usability
A Webcredible report highlights that UK travel agent websites are offering better levels of online usability than airline carriers but improvements are needed across the travel industry
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UK plc has to try harder
Two studies, looking at site usability and the total customer experience, from site to delivery, both report that even the best retailers could do better. -
Hidden charges and site registration turn customers away
As many as 16 million internet users could have been stopped from making a purchase online because of barriers and frustrations which retailers could have easily removed from their sites. -
E-retailers need to help men spend £95 on flowers, or chocolate, or jewellery, or lingerie
Retailers are predicted to take £1.32 billion from consumers buying gifts for Valentine's Day this year, according to the British Retail Consortium (BRC). E-retail will have a share of that spend with men more inclined than women to buy Valentine's Day gifts online. -
Brand reputation offers security
Online shoppers are becoming more aware of online fraud and 40% are checking that they are on a secure site before entering credit card details and personal information. However, nearly a third (28%) of respondents to a survey by usability consultancy Webcredible said that dealing with the website of a reputable brand provided the most reassurance when buying online. -
Welcome to retail.com, no wheelchairs please
A Webcredible report reveals mixed results for top UK retailers and highlights the need for retailers to move to the next level of online accessibility for disabled users