Items tagged with 'Tealeaf'
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Tealeaf enhances Eurocamp online customer experience
Holidaybreak is adding Tealeaf's customer experience management tools to its Eurocamp and Keycamp websites. The Tealeaf CX suite will help Holidaybreak proactively seek out and solve any obstacles that may impede the online customer experience and increase conversions. -
Travel industry rushes to improve customer experience
A surge of customer wins within the travel industry for customer experience management company Tealeaf indicate the growing strategic emphasis on improving customer experience online. -
Nine out of ten users think your site is broken
A new survey shows that nearly 90% of British consumers conducting transactions online in the past year have experienced problems completing transactions, with 37% then abandoning the transaction altogether. Is this survey the herald of a disastrous Christmas 2007 for online retailers? -
Tealeaf launches new behaviour software
Tealeaf has introduced Tealeaf cxResults, a new product that extends Tealeaf’s Customer Behaviour Analysis Suite.
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Case Study - Thomson Holidays
Thomson Holidays used usability testing to help them better understand online customer behaviour and save over £1.5 million in 'lost' revenue