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  • Christmas Day will see £100m spent online

    Five million people will shop online on Christmas Day, spending an average of £20 each, says IMRG

  • IMRG and Capgemini predict Christmas and final quarter online sales

    Internet sales will be up 15% this year compared to last say the e-Retail Sales Index authors, way down on the 54% growth seen last year — but encouraging nonetheless

  • No growth in online?

    A new survey shows that online shopping is stabilising at 5% rather than growing at 50%

  • How to value home delivery?

    The IMRG have released a major review of online shopping delivery

  • E-retail customer satisfaction remains high

    The IMRG (Interactive Media in Retail Group), latest E-customer Service (e-CSI) Index, for the Christmas period shows the potential for strong growth in 2008 and increased numbers of consumers using the internet for product and pricing research.

  • IMRG links with Ethoca

    IMRG has recruited anti-fraudsters Ethoca to help its members collaborate against fraud

  • IMRG's "Hot Shop List" released

    The IMRG has teamed up with Hitwise to create a quarterly league table of the UK's 'Top 50' etailers.

  • Xmas online shopping to reach £7 billion

    Internet shopping was 50% higher last year than 2004 and this year IMRG anticipates that sales will be up 40% on 2005 with UK shoppers spending £7 billion online - or £4 million every hour during the 10-week run-up to Christmas 2006. IMRG estimates that Christmas shopping online will be equivalent to the sales of 30 Bluewater Shopping Centres this year. Verdict Research meanwhile puts fourth quarter online shopping at £3.4 billion, or 4.5% of all Christmas spending.

  • E-retailers comment on October sales as industry hits all time high

    Internet sales are growing at an ever increasing rate with October's sales reaching the all time high of an estimated £2.73 billion, according to e-retail industry body IMRG. Many retailers experienced above 50% growth over the same month in 2005 - sales at johnlewis.com were up 70%, and 109% year-on-year growth was recorded for lastminute.com's 'unusual gifts'.

  • Christmas spend forecast to be highest for 12 years

    The amount we each spend on Christmas presents this year is expected to rise by 22% over the amount that UK consumers spent in 2005, according to a survey by business advisers Deloitte. Total spending is forecast to reach £16.9bn - the highest level for 12 years. The £7bn that will be spent online this Christmas (as forecast by IMRG) would account for 41% of this. If these figures turn out to be the reality this Christmas then online retailers will be partying in the new year.

  • IMRG-Hitwise Hot Shops List ranks top 50 e-retailers

    The quarterly IMRG-Hitwise Hot Shops List has been updated to show the top 50 ranking e-retailers in the UK. Eight new merchants made it into the November Hot Shops List - the fastest riser and a new entrant to both the List and the marketplace, Tesco Direct, streaked in at number 22.

  • Highest takings forecast for lunchtime today

    Lunchtime today will be the hour when consumers spend the most on internet shopping this year, forecasts IMRG, with today marking the start of what is predicted to be the highest grossing week of the year.

  • Internet shopping tops £3bn in November

    UK internet retail sales reached £3 billion in a month for the first time in November, reports the IMRG, "as Britain's 25 million online shoppers reaffirm their affinity with online Christmas shopping."

  • Best ever Christmas for internet retailers

    Early reports indicate that online sales in the run up to Christmas were 50% up on 2005 as internet retailers, including Tesco and Amazon, record their best ever Christmas.

  • Sales boost poor high street performance

    The number of shoppers in the high street in December was down on 2005 but rose by 34.8% over November's footfall, according to Retail Traffic Index figures from retail research group SPSL. The SPSL figures, based on the number of people entering shops, confirm reports in December that shoppers were starting to shop closer to Christmas - partly because many now prefer to do some of their gift searching and early shopping online in good time for guaranteed deliveries.

  • [Editorial] Christmas 2006 up 54%

    Online sales exceeded expectations this Christmas as shoppers worried bricks and mortar-only retailers by flocking to their computers instead of the high street in early December. Total sales taken by internet retailers in the ten-week run-up to Christmas were up 54% on the same period in 2005.

  • 40% growth predicted for e-retail in 2007

    With the level of Christmas sales online confirmed at £7.66 billion in a market worth £30.2 billion over the whole of 2006, according to IMRG, thoughts are starting to turn to sales figures for 2007 and Christmas 2007 (albeit with trading statements still coming into the media from retailers).

  • Toolbar launched to sight and sound enable websites

    IMRG, in partnership with Hidden Differences Group, has created a hosted toolbar to help make websites more accessible for shoppers with communication difficulties, disabilities and differences. The toolbar, which contains a suite of accessibility tools to sight and sound enable websites also helps make websites "legally compliant" with the Disability Discrimination Act 1995 said IMRG.

  • Retailers must try harder

    Retail Traffic Index figures from the retail research group SPSL show that the number of shopping trips made in February fell by 1.3% year-on-year and by 9.3% on January. January wasn't the best month for retailers on the high street nor online as figures for internet retailing show a larger than usual drop between December and January.

  • Amazon and Argos remain top of the e-retail market

    Hitwise and IMRG have updated their list of the top 50 online retailers. The Hot Shops List, based on January 2007 visitor figures, shows 4 new entrants, 22 risers, 21 fallers and 3 retailers retaining their position in the quarterly-produced ranking.

  • UK online shopping reaches £100bn

    Internet retailing in the UK has reached the £100bn mark, according to the IMRG. It has taken 12 years for shoppers to spend this amount online but internet sales contue to rise. The IMRG Index (which tracks online sales), increased 55% in April, the largest annual rise since December 2003 - and above the 32% year-on-year growth rate recorded over the past 12 months.

  • IMRG launches go green, go online campaign

    IMRG has launched a Go Green, Go Online campaign to raise awareness of the environmental advantage of shopping online. It has also awarded its first green awards - the OnLine Green Awards (OLGAs).

  • 80% online growth as July sales hit £4bn

    July saw a massive spike in online sales, up 80% on last year, to a new all-time high, according to the IMRG. The IMRG Index burst above 4000 for the first time (4111), indicating that UK e-retail sales had exceeded £4 billion in a month for the first time (£4.2bn). Sales for the month were £1.86 billion higher than in July 2006.

  • IMRG-Hitwise Hot Shops List

    Argos and Tesco are among the few movers in the ranks of e-commerce companies listed in the latest IMRG-Hitwise Hot Shops List. The two companies have swapped between 2nd and 3rd places in the quarterly listing, behind Amazon's usual position as the most popular site for UK visitors.

  • IMRG: "The strike is destroying the industry"

    James Roper, the IMRG's CEO, is quoted in the Telegraph as saying of the worst postal strike for 20 years that it "is destroying the industry. Our industry works on confidence and trust of the customers. The Royal Mail is the only doorstep delivery business in the UK."

    "The uncertainty that this is bringing into the market place is a nightmare. It is particularly hard for small firms who do not have the means to engage a replacement carrier at short notice."

    However, the uncertainty may work in favour of etailers if it brings forward customer orders since they're no longer blase about last minute deliveries.

  • The high-street muscles into the top 50 UK e-retailers

    The October IMRG-Hitwise hot shop list, now includes more major high-street retail brands than internet brands for the first time ever. Although they will need to do a lot of catching up to beat the pure-plays.

  • Online accounts for 15% of all retail spend

    A record £15.2 billion was spent online in the 12 week run up to Christmas 2007 according to first set of official industry figures for the UK

  • What does the future of on-line retailing hold?

    A free seminar from the IMRG looks at how companies can increase sales through multi-channel activity

  • How to do multi-channel

    Book now for Teleperformance’s free multi-channel marketing retail event

  • Record £4.5 billion spent online in January sales

    ‘IMRG Capgemini e-Retail Sales Index’shows online consumer spending resilient across electricals and clothing - overall e-Retail market up 75% compared to 2007

  • Online reaches 17% of retail sales, nears tipping point

    Thirty to fifty percent of all retail sales could be online within five years, say researchers.

  • Hot Shops List looks back over two years' data

    After 24 months seven of the original top ten brands are still riding high...

  • Mega Monday sales were up, with more to come next Monday

    Sales volumes were up 18% on Monday 8 December but sales by value were up only 14% to £320m. And Monday 15 December will be bigger still, most observers now agree

  • Thirty of the online Hot Fifty are now multi-channel retailers

    The latest edition of the IMRG-Hitwise Hot Shops List includes thirty high street retailers in the top 50. New Look has made the Hot Fifty for the first time whilst M&S has now pushed into the top five and four companies are back in the chart after an absence

  • Online sales growth slows to under 15%

    Latest IMRG Capgemini e-Retail Sales Index figures show sales growth under 20% for third month in a row

  • Why the IMRG numbers are higher

    A new survey shows that online shopping is stabilising at 5% rather than growing at 50%

  • Next Monday set to be the UK's busiest online shopping day

    Monday 1 December was the busiest day of the year for the UK's online retailers so far — but Monday 8 will be busier, says IMRG, with British consumers splashing out £320million that day...

  • Consumers' tender green shoots threatened by credit crunch costs

    The majority of consumers say they are aware of the need to do more to lead a 'greener life' — but the high cost of greener goods is discouraging half of them from acting. What does being green mean online and do consumers really care?

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