Items tagged with 'DSG'
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[Editorial] Customer contact: BT now offers IT support in the home...
Warm on the heels of DSG's The Tech Guys, BT is launching a 'virtual engineer' service - with home visits costing from £50 and a monthly support option from £10. That's the news bit - but what about the trend to skip over margin-free savage pricing to reintroduce "value" to the service mix, and of course get your representatives into customers' homes? -
Good news, bad news, part two
Sales for Amazon beat all their previous records, while results for Next and DSG look bad
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