Items tagged with 'Bazaarvoice'
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Customer review solution launches in the UK
Bazaarvoice has launched in the UK as the start of a push into the European e-retail market. The US company provides software to enable shoppers to leave ratings and reviews on purchased products. -
Figleaves encourages customer reviews
Online underwear retailer figleaves.com has added customer ratings and reviews to its site to allow customers to share feedback about products. The retailer appointed Bazaarvoice to implement and manage the service. -
Customer reviews add new angle to merchandising metrics
US gifts retailer DelightfulDeliveries.com is using customer feedback metrics to improve online sales, search and conversations. By fully integrating Bazaarvoice's customer ratings and reviews solution with its Mercado searchandising environment the e-retailer is able to "make search and navigation results more meaningful". -
Merchandising with reviews drives online sales
US e-retailer DelightfulDeliveries.com recently added customer feedback metrics to its Mercado merchandising solution in order to "make search and navigation results more meaningful". Sam Decker, VP of Marketing and Products at Bazaarvoice, the online customer ratings and reviews technology provider, discusses how a user-generated online merchandising strategy can drive conversion rates. -
Customer reviews for Early Learning Centre
Early Learning Centre is adding customer reviews to its site to increase confidence among shoppers and drive purchases. The multi-channel retailer has appointed Bazaarvoice to implement and manage the service. -
Is social networking influencing retail sales?
Two studies this week have looked at the impact that other internet users have on shoppers when making their purchasing decision. Despite the growth of social networks and online communities, they have little effect on influencing online retail sales, according to JupiterResearch. However, shoppers are increasingly relying on customer reviews, according to online ratings and reviews provider Bazaarvoice. -
[Comment] Review authenticity – Is there really a problem?
Online reviews, friend or foe? Bazaarvoice’s Chief Marketing Officer, Sam Decker, put us straight.
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New Deals
The latest round up of software and services purchased by online and offline retailers featuring Amazon, Bill Me Later, Empire Stores, Tamar, Woolworths, Avail Intelligence, GSI Commerce, PaddyPower, Email Reaction, Glass, Timberland, and Bazaarvoice
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User (re)views influence consumer shopping
Consumers rate online product ratings and reviews most helpful feature when deciding what to buy
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[Comment] - ‘a person like me’
Sam Decker, Chief Marketing Officer at Bazaarvoice gives us his opinions on user feedback and explains why the best voice for your web site is ‘a person like me’
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Bazaarvoice and figleaves.com named European Retail
E-commerce solutions provider Bazaarvoice has been selected as a finalist in the Best Customer-Facing Technology category at the 2008 European Retail Solutions Awards
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Comment - Call centres are dangerous, ban them now
Call centres are becoming the clearing house for all your business problems but none of them were designed to work this way, and ultimately they end up costing you significantly more than you than you think.
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QVC adds customer reviews
Shopping channel QVC has added online ratings & reviews from social commerce technology provider Bazaarvoice, and is planning to extend customer interaction across TV and mobile.
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88% of UK Customer Reviews are Positive
I don’t bloody believe it. Analysis of Bazaarvoice client ratings and reviews shows we’re less like Victor Meldrew and more like Cliff Richard
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