July 03 2009

The world's top ten internet retailers revealed

Researchers yStats have completed an international analysis of leading ecommerce players across the globe to compile a list of the world's top ten online retailers

July 03 2009

New survey reports on the state of play for US online retailers

More than one third of US retailers say their ecommerce revenues will be flat or down this year, but 70% plan to continue investing the same or more in their ecommerce operations

June 26 2009

UK online retail spending to more than double by the end of 2011

Internet retail spending will grow by £12.3 billion to £21.3 billion by the end of 2011, according to new research from Experian and PayPal

June 24 2009

Consumers still wary of shopping by phone

A survey of US consumers has found that only 45% think it's safe to make a purchase with their mobile phone

June 19 2009

Who should be responsible for social media — PR or marketing?

A new survey by StrongMail Systems has found that an increasing number of companies now view social media as a direct marketing channel that should be managed by the marketing department, rather than a communications channel managed by PR

June 19 2009

Reputation now counts for more than price with online shoppers

A new survey from Webcredible has found that a retailer's reputation is most likely to persuade a shopper to make an online purchase — followed by price, the look of the site and ease of use

June 19 2009

Online sales growth down to 8.2%

According to the latest IMRG Capgemini e-Retail Sales Index, online sales growth has now fallen to its lowest level ever, at 8.2% this year compared to 30.9% in 2008

June 16 2009

Making analytics data meaningful and useful is still a struggle

Just one in five companies has an internal strategy that 'ties data collection and analysis to business objectives' and only 27% say their web analytics definitely drive actionable insights

June 16 2009

Top retailers consistently miss out on 100% availability

Keynote's Performance Index for May has found that all but one of the retailers hit over 99% availability, but none achieved 100%

June 16 2009

The high street will never be the same again, say analysts

Changing shopping habits mean that many vacant retail outlets are now obsolete and should be permanently re-zoned, says the KPMG/Synovate Retail Think Tank