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In this issue

SAINSBURY’S

Emma Herrod talks to Tanya Lawler, Sainsbury’s Director of Online, about the addition of non-food lines to the supermarket’s website..

COMMENT

Ian Jindal, IR’s Editor-in-Chief, ponders the current issues.

DASHBOARD

Experian CheetahMail examines Christmas past and demonstrates how to generate more revenue from email marketing this holiday season.

GIFTING

Commentators examine the issues around the Christmas peak and the strategies pureplay and multichannel retailers can use to make sure a new customer is not just for Christmas.

RETAIL REVIEW

One retailer, four angles. Our team of experts reviews houseoffraser.co.uk.