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Analysis

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Analyses

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Dixons Retail promotes multichannel talent from within as its group chief executive departs
January 31, 2012 – 9:50 am | No Comment
Dixons Retail promotes multichannel talent from within as its group chief executive departs

Dixons Retail has looked to multichannel talent within the group to replace its chief executive John Browett as he heads for Apple in California. Sebastian James, responsible for leading the transformation of the group’s stores, will take over his role while Katie Bickerstaffe, who heads its ecommerce operations in the UK and Ireland takes on the new role of chief executive, UK and Ireland.

Gulf ecommerce set for fast growth
December 2, 2011 – 12:37 pm | Comments Off
Gulf ecommerce set for fast growth

The Gulf countries are expected to enjoy fast growth in ecommerce over coming years, says a new report from IMRG and Visa. The growth will be driven by young people with money to spend and supported by strong investment in ICT.

Vente-Privee.com teams up with Amex for its Stateside launch
November 10, 2011 – 3:17 pm | Comments Off
Vente-Privee.com teams up with Amex for its Stateside launch

Vente-Privee has launched a US site, in partnership with American Express. The site went live with an opening sale featuring Paul & Joe Sister, described by Vente-Privee as known for its ‘contemporary Parisian chic’. Will it be what the US market wants?

Blacks Leisure Group refocuses on multichannel
October 28, 2011 – 12:15 pm | Comments Off
Blacks Leisure Group refocuses on multichannel

Lossmaking activewear to camping equipment company Blacks Leisure Group is refocusing its strategy on creating ‘best-in-class’ multichannel services.

Debenhams new chief executive outlines multichannel ambitions
October 20, 2011 – 3:01 pm | One Comment
Debenhams new chief executive outlines multichannel ambitions

Online sales were up by more than 70% at Debenhams, which says investment in multichannel on the high street and online is a key pillar of its strategy for future growth.

Argos looks for multichannel growth in China
October 19, 2011 – 11:44 am | Comments Off
Argos looks for multichannel growth in China

Beset by falling profits and sales at home, Argos is to take its multichannel expertise to China, in search of ‘potential growth’. The company, which today announced first-half profits down by 70%, launches a joint venture operation in Shanghai next year.

Former head of Best Buy International joins Metapack
October 17, 2011 – 11:08 am | Comments Off
Former head of Best Buy International joins Metapack

Delivery management specialist MetaPack has hired Bob Willet, former head of Best Buy International, as chairman as it continues to work towards global growth.

ASOS expands abroad as UK sales growth slows
October 14, 2011 – 11:11 am | Comments Off
ASOS expands abroad as UK sales growth slows

ASOS launched three new international sites in the latest quarter of its financial year, countering slow UK sales growth. Overseas sales, said chief executive Nick Robertson, ‘more than compensated’ for an economically-challenged UK customer base.

Karen Millen launches first foreign language website
October 14, 2011 – 10:48 am | Comments Off
Karen Millen launches first foreign language website

Karen Millen is to launch a German language website later this month, the first of three scheduled to go live in key markets by 2012. The site complements its four German stores, in locations including Berlin, Düsseldorf and Hamburg.

M&S launches new French website
October 11, 2011 – 1:24 pm | Comments Off
M&S launches new French website

Marks & Spencer’s new French website is now live, offering Gallic shoppers the chance to buy in their own language and currency. The move marks a multichannel return for the retailer to a country where it last traded directly in 2001 and is the first part of an international strategy.

Sainsbury’s boosts its digital entertainment offer with strategic platform buy
October 11, 2011 – 11:04 am | One Comment
Sainsbury’s boosts its digital entertainment offer with strategic platform buy

Supermarket Sainsbury’s has bought digital and online entertainment company Global Media Vault for £1m cash. It says the move will give it a strong position in a growing online market.

M&S runs multichannel competition to find presenter for its TV channel
October 3, 2011 – 4:39 pm | Comments Off
M&S runs multichannel competition to find presenter for its TV channel

M&S is running a multichannel competition to find a new M&S TV presenter. The competition seems likely to generate social buzz while also finding out from the start which presenters are most appealing to its audience.

Game Group ‘on track’ to take 39% of its market by 2013
September 27, 2011 – 12:06 pm | Comments Off
Game Group ‘on track’ to take 39% of its market by 2013

GAME is on its way to taking 39% of its market by 2013, GAME Group said today. The company is investing in multichannel sales of its PC and video game products in order to prepare for a ‘different video games market’.

Morrisons will introduce its first multichannel services next month
September 9, 2011 – 1:30 pm | 3 Comments
Morrisons will introduce its first multichannel services next month

Supermarket Morrisons will soon be offering multichannel sales. Instore kiosks offering Kiddicare nursery goods through ecommerce are due to go live in 28 stores by the end of October.

Thorntons focuses on multichannel as it celebrates its 100th birthday
September 7, 2011 – 5:10 pm | One Comment
Thorntons focuses on multichannel as it celebrates its 100th birthday

Chocolate maker and retailer Thorntons is concentrating on developing its multichannel strategy as it looks to rebalance its business for the future. The company, which celebrates its centenary this year, will focus on developing relationships with its customers across channels, and will also invest in online.

UK’s largest multichannel travel company cleared for takeoff
August 16, 2011 – 11:03 am | One Comment
UK’s largest multichannel travel company cleared for takeoff

Thomas Cook, The Co-operative Group and the Midlands Co-operative Society have today been given the go-ahead to launch a joint travel business that that will be the largest multichannel travel retailer in the UK. The Competition Commission today gave the formal go-ahead to the merger, saying it was unlikely to lead to reduced choice or higher prices for customers.

Aurora launches international ecommerce strategy with German website
August 12, 2011 – 11:13 am | Comments Off
Aurora launches international ecommerce strategy with German website

Aurora Fashions, owner of Oasis, Coast and Warehouse, has announced the launch of its first dedicated international website. It says the launch of the German website marks the start of a new international strategy.

Yell sets sights on ecommerce for future growth
July 20, 2011 – 11:39 am | Comments Off
Yell sets sights on ecommerce for future growth

Directories business Yell is developing a new emarketplace for small businesses as it looks to ecommerce for future growth.

Supergroup now makes 8% of its sales online
July 13, 2011 – 10:50 am | One Comment
Supergroup now makes 8% of its sales online

Supergroup, owner of the Superdry and Cult brands, says 8% of its sales are now online. The internet channel, it said, helps it to build market opportunities overseas ahead of store openings. Elsewhere M&S and Thorntons both unveiled ecommerce growth.

BrightHouse website to go transactional
July 8, 2011 – 9:54 am | Comments Off
BrightHouse website to go transactional

BrightHouse says it will make its website transactional within 18 months. The electricals and furniture retailer offers in-store credit to help customers spread payment for goods. It’s not yet clear whether its online model will accommodate credit to match the store offer, or not. Products can also be paid for upfront with cash in stores, and customers have increasingly been spending on the latest mobiles and BlackBerries, so the company is keen to tap into this growing demand for high tech gadgets.