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Retailers wary of mobile, says PortalTech, but they’ll all be using it come 2011
March 10, 2010 – 6:44 pm | No Comment
Retailers wary of mobile, says PortalTech, but they’ll all be using it come 2011

Many retailers are yet to be convinced about mobile, with most of the naysayers seeing it more as a threat from outside, rather than something they can harness themselves, or having no clear ROI. So …

Online Shoppers Want Better Cross-Channel Integration
March 4, 2010 – 1:11 pm | No Comment

A recent survey published by Sterling Commerce has revealed that U.S. consumers online and offline want a better integration of channels to improve their buying decision.

Internet shopping growth hits record low in January
February 23, 2010 – 2:33 pm | One Comment
Internet shopping growth hits record low in January

Online sales were only 5% higher in January 2010 than they were in January 2009, according to the latest IMRG Capgemini e-Retail Sales Index.

Full findings of Adobe Scene7 survey now available to download
February 19, 2010 – 2:11 pm | No Comment
Full findings of Adobe Scene7 survey now available to download

The full findings of Adobe Scene7’s annual worldwide survey of the effectiveness and planned adoption of advanced customer experience elements by those selling over the web are now available.

European M-Retailing to outpace US by end of 2010, study suggests
February 18, 2010 – 11:05 pm | No Comment
European M-Retailing to outpace US by end of 2010, study suggests

European M-Retailing revenues will have overtaken the US by the end of 2010, as part of a growth vector that will see mobile shopping accounting for $119 billion by 2015, according to a report by …

The predominant gender: The majority of German online-shoppers are women
February 18, 2010 – 1:42 pm | No Comment

According to the new “E-Retail-Report 2009 – Kauf- und Zahlverhalten im Online-Warenhandel” by Deutsche Card Services, in 2009 six out of ten transactions in Germany’s online shopping were done by women. In 2005/06 is was …

Germans reluctant to use credit card for online shopping
February 18, 2010 – 11:17 am | 3 Comments

In e-commerce, three out of four payments are transacted via credit card, but in Germany only 44% of online shoppers use a card.

Guest Comment: Smart ways for pureplays to dip into offline marketing without blowing the budget
February 16, 2010 – 1:48 pm | 5 Comments
Guest Comment: Smart ways for pureplays to dip into offline marketing without blowing the budget

JaywingDMG’s Nick Evans discusses how channel optimisation techniques — using insight from online behaviour and transaction history — can give pureplay e-tailers a foothold in the real world, to drive both loyalty and sales.

Guest Comment: Going global — 10 tips to take your ecommerce brand to international success
February 12, 2010 – 2:28 pm | 2 Comments
Guest Comment: Going global — 10 tips to take your ecommerce brand to international success

Taking your transactional website overseas is an attractive proposition that can prove difficult to execute. Here localisation expert Gary Muddyman of Conversis and Superdrug e-commerce manager Bronwyn Laughlin offer ten steps to making sure your international launch gets off to a good start…

Keynote Research names Sixt no.1 in customer satisfaction among German car rental sites
February 12, 2010 – 10:34 am | No Comment

According to market researcher Keynote Systems, the online reservation system of Sixt, Germany’s largest car rental company, provides the best service to its customers.