Click here
United Kingdom France Germany
Customer Focus

Is all about building loyalty by focusing on your customers

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more

DE

Content IN GERMAN. Do NOT enter anything in //just// this category – it’s a container for German-language items. Any content in this category goes to the .de german-language site and IS EXCLUDED from the UK/.net homepage. For German-related content in English, please use the “Deutschland” category.

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

Browse through the sub-categories below for specific content

Home » Archive by Category

Articles in News

Ocado reports 30% sales growth
September 7, 2010 – 1:30 pm | No Comment
Ocado reports 30% sales growth

Online grocer Ocado today saw its share price slip by more than 4% despite reporting a 30% growth in sales in its first update since flotation. Elsewhere, Morrisons is expected to announce the upcoming launch of its online service when it reports first-half results on Thursday.

Sales rise online in August
September 7, 2010 – 1:25 pm | No Comment
Sales rise online in August

Online sales rose in August, but there are still fears of a slowdown once the extent of Government cuts become apparent, says the latest BRC-KPMG Retail Sales Monitor.

Internet Retailing 2010: Focus on my-wardrobe.com
September 7, 2010 – 1:20 pm | No Comment
Internet Retailing 2010: Focus on my-wardrobe.com

My-wardrobe.com’s founder and chief executive Sarah Curran speaks to Internet Retailing in the latest preview of our annual conference, Internet Retailing 2010.

John Lewis launches multichannel campaign
September 7, 2010 – 12:45 pm | No Comment
John Lewis launches multichannel campaign

John Lewis is running complementary marketing campaigns across all its sales channels to promote the rollout of its new womenswear department.

eBay reports start of Christmas rush
September 7, 2010 – 10:18 am | No Comment
eBay reports start of Christmas rush

Sellers on eBay are already seeing a Christmas rush, says the online auction website. So far more than 150,000 Christmas related are already up for sale on the site.

Boohoo.com appoints affiliate marketing agency
September 7, 2010 – 10:00 am | No Comment
Boohoo.com appoints affiliate marketing agency

Fast growth at fashion retailer Boohoo.com has led it to appoint affiliate marketing agency R.O.EYE to target customers at the sites where they spend their time.

Online sales up by 12% at DSG International
September 3, 2010 – 10:23 am | No Comment
Online sales up by 12% at DSG International

DSG International sees strong growth in its online channel, led by multichannel and Reserve & Collect offerings.

Etailers lose billions through delivery issues: survey
September 3, 2010 – 10:12 am | 2 Comments
Etailers lose billions through delivery issues: survey

Online retailers lost almost £3bn in 2009 as customers abandoned their shopping carts in response to delivery issues, new research from Royal Mail suggests.

Guest comment: Into the future – online retail
September 3, 2010 – 9:49 am | One Comment
Guest comment: Into the future – online retail

It’s time for retailers to get online, says Chris Webster, vice president, head of retail consulting and technology at Capgemini, who advises on how to make the most of the opportunities that internet sales have to offer.

Fashion names compete for share of UK online market
September 2, 2010 – 4:45 pm | 3 Comments
Fashion names compete for share of UK online market

Zara is the latest fashion retailer to sell online in the UK, following hard on the heels of Gap, and coming as H&M draws nearer to selling over the internet in this country. At the same time, eBay is pushing its own Fashion Outlet in a new advertising campaign.

Best Buy UK appoints affiliate network
September 2, 2010 – 4:00 pm | No Comment
Best Buy UK appoints affiliate network

Best Buy UK has appointed an affiliate network as part of a campaign to drive traffic to its site when it launches for ecommerce later this autumn.

Online service to help retailers use web to drive consumers back into stores
August 31, 2010 – 4:00 pm | No Comment
Online service to help retailers use web to drive consumers back into stores

Consumers will soon be able to find out which goods are in stock where when they search for them online or by mobile using a new service from Udozi.com. Udozi is currently signing up retailers to its service ahead of an October launch.

MasterCard and Borderlinx agreement ‘to make cross-border shopping easier’
August 31, 2010 – 1:35 pm | No Comment
MasterCard and Borderlinx agreement ‘to make cross-border shopping easier’

UK retailers could be among the first to benefit from a partnership between MasterCard and Borderlinx that they say will make cross-border ecommerce easier for shoppers.

HMV branches into fashion sales
August 31, 2010 – 1:03 pm | One Comment
HMV branches into fashion sales

From tomorrow HMV will sell fashion for gig goers and music fans, selling brands such as Boxfresh and Eastpak in-store initially, while online sales will come in the future.

Internet Retailing 2010: Spotlight on House of Fraser
August 31, 2010 – 11:25 am | One Comment
Internet Retailing 2010: Spotlight on House of Fraser

For this week’s look ahead to our annual conference, Internet Retailing 2010, we spoke to Peter Callaway, director of ecommerce at House of Fraser. He’ll be speaking in track three of the conference, Making Cross-Channel Work, giving insights into the way House of Fraser has approached its move into ecommerce over the last three years. We caught up with him to find out about the learning curve involved.

JD Sports Fashion appoints SEO specialist
August 31, 2010 – 10:30 am | No Comment
JD Sports Fashion appoints SEO specialist

FTSE250-listed Sports clothing business JD Sports Fashion has appointed search specialists Epiphany Solutions to improve its online presence, and thus ecommerce revenue.

Online retail therapy alleviates office woes
August 31, 2010 – 10:15 am | 5 Comments
Online retail therapy alleviates office woes

Stressed or bored workers turn to online shopping for relief from office woes, new research has found. If found the key time to log on to internet retailing is 4pm on Wednesday.

Hybris and demand247 strike partnership
August 31, 2010 – 9:45 am | No Comment
Hybris and demand247 strike partnership

Ecommerce software company hybris and consultancy demand247 have signed a partnership agreement that will allow the consultancy to provide key solutions, including product content management expertise, to its clients.

House of Fraser sees international delivery take off
August 27, 2010 – 12:11 pm | One Comment
House of Fraser sees international delivery take off

Last week House of Fraser launched international delivery from its ecommerce site. Internet Retailing talked to Robin Terrell, executive director of multichannel and international, to find out how the move has been received.

‘John Lewis at home’ could grow to 30 branches
August 27, 2010 – 12:00 pm | One Comment
‘John Lewis at home’ could grow to 30 branches

John Lewis says its ‘John Lewis at home’ stores could be opened in at least 30 locations across the UK. The update comes as it opens the second of the format which brings the online channel into the store.