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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Profits down at Amazon despite soaring sales
February 1, 2012 – 12:24 pm | No Comment
Profits down at Amazon despite soaring sales

Amazon.com, owner of the UK’s largest online trader, amazon.co.uk, reported growing sales but a 58% fall in profits as it upped spending on technology and infrastructure. The company said the Kindle e-reader was its biggest seller in both the US and Europe.

Online sales jump by more than 22% at M&S
January 10, 2012 – 10:55 am | No Comment
Online sales jump by more than 22% at M&S

Strong ecommerce sales helped M&S to an overall rise in sales over the Christmas period. But fellow retailer the Game Group reported only modest growth in online sales and a fall in its total sales.

Retailers ‘must adapt to survive’ in 2012
December 23, 2011 – 10:07 am | One Comment
Retailers ‘must adapt to survive’ in 2012

Emerging markets such as China will be among the key focuses for retailers who are looking to adapt to survive in a ‘gloomy’ retail market in 2012. That’s one of the conclusions of two reports looking ahead to 2012 from the KPMG/Synovate Retail Think Tank and the Economist Intellligence Unit.

Wiggle sells for £180m
December 9, 2011 – 1:49 pm | Comments Off
Wiggle sells for £180m

Cycling and tri-sport retailer Wiggle has changed hands for £180m. Under its new ownership the company is planning to step up its international expansion, which already sees it sell to 88 countries through nine different language websites.

Asos takes a hit to profits following warehouse investment
November 3, 2011 – 5:27 pm | Comments Off
Asos takes a hit to profits following warehouse investment

Asos has unveiled pre-tax profits, after exceptional items, down by more than a third following the costs of moving to a new distribution centre. The company said the investment would support its ambition of growing sales to more than £1bn by 2015.

ByBox invests £2m to expand locker network
November 1, 2011 – 1:40 pm | Comments Off
ByBox invests £2m to expand locker network

ByBox, the delivery to locker specialist, is investing £2m to expand its network of locker banks. The company says most of the new lockers will be within the M25, and come as the company invests to strengthen its presence in the online shopping market.

Christmas spending set to grow online – but not on the high street
October 27, 2011 – 8:36 am | 2 Comments
Christmas spending set to grow online – but not on the high street

UK shoppers will spend 16.3% more online this Christmas than last, while high street shopping will fall by 2.1%, research commissioned by Kelkoo suggests.

Retailer John Lewis backs campaign to get new internet users online
October 24, 2011 – 4:59 pm | Comments Off
Retailer John Lewis backs campaign to get new internet users online

John Lewis is among the organisations urging internet users to give the hour they gain when the clocks go back to help someone online for the first time. Race Online 2012 aims to get as many of the 8.7m adults who have never used the internet to do so.

Facebook and eBay tie up prompts retailers towards social shopping
October 14, 2011 – 1:03 pm | 5 Comments
Facebook and eBay tie up prompts retailers towards social shopping

It’s just got a step easier for retailers to include Facebook in their ecommerce sites, following the integration of Facebook’s Open Graph platform into eBay’s ‘open source ecosystem’ X.commerce. But does that make Facebook a must have?

Digital album sales grow by almost a quarter
October 3, 2011 – 5:35 pm | One Comment
Digital album sales grow by almost a quarter

Almost three in 10 UK albums are now bought in digital format. But the fast growth of digital sales – up by a quarter in the last year – has not made up ground lost as overall album sales fall.

Retailers missing out on sales because they fall short on multichannel: report
September 19, 2011 – 12:46 pm | Comments Off
Retailers missing out on sales because they fall short on multichannel: report

Failing to join up your sales channels can seriously damage your sales. That’s the conclusion of a report from Head London, which says retailers such as Morrisons have lost millions in missed sales through not offering good multichannel services, while others, such as Tesco, have gained millions as a result of getting multichannel right.

Next and Matalan climb in August’s Hot Shops list
August 15, 2011 – 5:08 pm | Comments Off
Next and Matalan climb in August’s Hot Shops list

Online fashion retailers Next and Matalan were among the climbers in the latest IMRG Experian Hitwise Hot Shops list for August 2011. Travel companies also put in a strong performance on the list, which monitored activity since May.

80% say shopping is cheaper online
July 19, 2011 – 1:24 pm | 3 Comments
80% say shopping is cheaper online

The vast majority of people now think shopping is easier and cheaper online, a survey has found. Shopping.com’s report also found that 15% had spent more than £1,000 on a single internet purchase.

Retailers watch and wait on Channel Island VAT exemption
March 25, 2011 – 10:19 am | 11 Comments
Retailers watch and wait on Channel Island VAT exemption

Pureplay and multichannel retailers will be watching to see how a Budget pledge to end a Channel Island tax loophole plays out. Lobbyists have cautiously welcomed George Osborne’s move to curb the VAT avoidance scheme from November, but say they will be monitoring events.

Shopping is greener online: Climate Week survey
March 22, 2011 – 11:24 am | 12 Comments
Shopping is greener online: Climate Week survey

The proportion of shoppers who believe shopping online is greener has grown in the last year, according to new research unveiled by the IMRG to mark Climate Week 2011. But a logistics expert warns that retailers and logistics companies should not rest on their laurels.

Over-55s more likely to shop online than under-25s
February 3, 2011 – 9:25 am | 6 Comments
Over-55s more likely to shop online than under-25s

So-called ‘silver surfers’ are more likely to shop online than the generation that has grown up with the internet, according to a new study from the British Population Survey. While under-25s are driving the move to use the web as entertainment, over-55s are more likely to use the web to make purchases.

UK shoppers spent 25% more online in December
January 21, 2011 – 12:42 pm | 5 Comments
UK shoppers spent 25% more online in December

Online was a popular shopping option in December, as UK consumers stayed in to stock up this Christmas. They spent a collective £6.8bn over the internet, according to the latest IMRG/Capgemini e-Retail Sales Index. ONS figures also out today showed that 10.6% of UK retail sales now take place online. Unveiling its figures, IMRG also announced its new insurance cover against costs including system downtime and PCI fines.

John Lewis hails multichannel as key to Christmas success
January 5, 2011 – 10:48 am | 2 Comments
John Lewis hails multichannel as key to Christmas success

John Lewis says its multichannel strengths helped it to a record-setting Christmas period despite the snow that has badly hit other retailers. The period saw it set records for its biggest day and biggest week, while ecommerce sales in the year to date passed £500m for the first time.

Social networks boost retail
November 2, 2010 – 9:42 am | Comments Off
Social networks boost retail

Social media is growing in importance to online retailers, a new report from Experian Hitwise suggests. Almost 13% more online retail traffic is now coming direct from social networking sites than last year.

The Hut Group expands as it secures £14m investment
April 16, 2010 – 2:03 pm | One Comment
The Hut Group expands as it secures £14m investment

It’s been a busy week for fast-growing online retailer The Hut Group. The fast-moving online retailer has unveiled two new e-commerce sites and new investment ahead of a stockmarket flotation.