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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for November 2010

Etailers missing out on online lessons: research
November 8, 2010 – 4:03 pm | Comments Off
Etailers missing out on online lessons: research

New research from eCommera suggests that online retailers are learning as much as they could about what works in their business – because they’re not taking a rigorous-enough approach to measuring profitability.

Online will be key to out-of-town success
November 8, 2010 – 3:28 pm | Comments Off
Online will be key to out-of-town success

Online services such as ‘click and collect’ will be key to helping out-of-town retailers to turn around their fortunes in coming years. But those trading in these locations must now compete on customer service as well as purely on price.

Debenhams outsources website photography
November 8, 2010 – 2:56 pm | One Comment
Debenhams outsources website photography

Debenhams is outsourcing production of the photography and video for its website to ecommerce fashion photographer Fashshot.

Ministry of Sound apps for iPhone and Windows Phone 7 allow groovers to buy tickets and tunes
November 8, 2010 – 1:06 pm | Comments Off
Ministry of Sound apps for iPhone and Windows Phone 7 allow groovers to buy tickets and tunes

Ministry of Sound apps for iPhone and Windows Phone 7 allow groovers to buy tickets and tunes

From November Ministry of Sound will be the first major music brand in the world to enable music lovers to purchase club tickets and provide delivery of club tickets to their mobiles via an App, in partnership with Trinity Mobile

Best Buy’s UK ecommerce site goes live
November 5, 2010 – 1:30 pm | Comments Off
Best Buy’s UK ecommerce site goes live

Electronics retailer Best Buy’s much-anticipated ecommerce site is now live. Features include advice, reviews, delivery from free, and a price promise to match its rivals’ prices.

Only a fifth of UK companies have cracked multichannel: report
November 5, 2010 – 1:29 pm | One Comment
Only a fifth of UK companies have cracked multichannel: report

Do you have a single view of your customer, that shows you how and when they deal with your organisation? If not, you’re far from alone, according to new research.

Webinar: The five best techniques for recovering abandoned shopping carts with email and social media
November 5, 2010 – 11:30 am | Comments Off
Webinar: The five best techniques for recovering abandoned shopping carts with email and social media

An Internet Retailing webinar to be held on November 16 will focus on how etailers can use email and social media to recover abandoned shopping baskets and web forms. Find out more about the event here.

Guest comment: eRetailing at the most wonderful time of the year
November 5, 2010 – 11:00 am | Comments Off
Guest comment: eRetailing at the most wonderful time of the year

Peter Rowe, managing director of affilinet UK looks at how internet retailers can best prepare their marketing campaigns for the festive rush online and how affiliate marketing can help direct consumers to their websites to make their Christmas purchases.

Premium delivery overtaking economy
November 5, 2010 – 10:35 am | Comments Off
Premium delivery overtaking economy

Retailers are now more likely to send their customers’ goods by premium services than by their economy equivalents, says delivery specialist Metapack.

Debenhams launches online in Ireland
November 4, 2010 – 12:39 pm | Comments Off
Debenhams launches online in Ireland

Department store Debenhams has extended its online offer to Ireland. Shoppers can take advantage of free delivery until November 21.

Smartphone users will drive an m-commerce Christmas as it saves them time and money, survey reveals
November 3, 2010 – 4:56 pm | One Comment
Smartphone users will drive an m-commerce Christmas as it saves them time and money, survey reveals

This Christmas, as many as 7.7 million time-poor UK consumers with smartphones want to shop on their mobiles to buy gifts, do their food shopping and send presents directly to save time. However, only a handful of the retail giants, such as Tesco, M&S and Amazon, are prepared with mobile shopping sites

ROAMING REPORT Loyalty is mobile’s key retail role
November 3, 2010 – 4:55 pm | Comments Off
ROAMING REPORT Loyalty is mobile’s key retail role

Paul Skeldon talks to BT Expedite’s COO Richard Dodd and CTO Steve Thomas about how loyalty schemes are where mobile in retail really comes into its own and how everyone should learn to do ‘the bump’

Online sales growth helps keep Next ahead
November 3, 2010 – 3:42 pm | Comments Off
Online sales growth helps keep Next ahead

‘Strong’ growth in online sales at Next helped maintain an overall improvement across the brand, the company said in a management statement.

IMRG, IAB and AMIE team up to form m-commerce trade body
November 3, 2010 – 1:59 pm | Comments Off
IMRG, IAB and AMIE team up to form m-commerce trade body

E-commerce industry body IMRG is joining forces with fellow trade associations Internet Advertising Board (IAB) and the Association for Interactive Media and Entertaiment (AIME) to roll out a joint industry committee on m-commerce – snappily titled MC-JIC – that hopes to, in its words, “represent the whole value chain in m-commerce and m-retail”

App developer Appcelerator teams with PayPal to make in-app billing easier for merchants
November 3, 2010 – 1:30 pm | Comments Off
App developer Appcelerator teams with PayPal to make in-app billing easier for merchants

Appcelerator, a platform provider for rapidly developing native mobile, desktop, and iPad applications has signed an agreement with PayPal to offer a fully integrated mobile commerce offering called Titanium+Commerce to over 8 million PayPal merchants in the first half of 2011

Findaproperty.com takes fresh look at property market with augmented reality
November 3, 2010 – 1:01 pm | Comments Off
Findaproperty.com takes fresh look at property market with augmented reality

Online property search business, FindaProperty.com has rolled out an app for its online service that uses augmented reality to offer property information overlaid on the screen when users wave their phones about within “the built environment”. Estate Agents tremble with fear

Auto Trader and Nokia partner for OVI app launch around the Nokia N8
November 3, 2010 – 12:33 pm | Comments Off
Auto Trader and Nokia partner for OVI app launch around the Nokia N8

Auto Trader, the UK’s most popular motoring website, has partnered with Nokia to launch an OVI App around the much anticipated Nokia N8 phone launch – driven as much by the device’s caché as by the fact that 18% of the 500,000 visitors to Auto Trader’s .mobi site currently hit it through Nokia devices

X2 shakes up PoS with range of handheld computers for retail
November 3, 2010 – 11:50 am | Comments Off
X2 shakes up PoS with range of handheld computers for retail

While new devices such as the iPad and other tablets are shaking up the consumer facing m-commerce arena, UK device maker X2 is rethinking the of sale (PoS) and shop floor services within retailers with a range of new touchscreen, card swiping, mobile devices

GUEST OPINION Keeping mobile sites performing
November 3, 2010 – 11:46 am | Comments Off
GUEST OPINION Keeping mobile sites performing

Nick Bond, telco specialist at Zeus Technology, discusses the importance for retailers to make sure the right they have the solutions in place to prevent problems with mobile web performance

Users can now sell their car via mobile – well, can pay to advertise cars using mobile, but it’s a start
November 3, 2010 – 11:20 am | One Comment
Users can now sell their car via mobile – well, can pay to advertise cars using mobile, but it’s a start

BeeBeep.Tv, a website dedicated to the buying and selling of vehicles and vehicle parts, is now allowing people who want to list their car – or parts – on the channel the ability to set up and pay for an advert on a recurring basis via mobile