Article Archive for November 2010
Upmarket fashion brand Burberry says online sales rose by 50%, helping the retailer to a rise in profits. The company is currently testing a new global digital commerce platform for release in ‘coming months’.
As reported last week, Tescos’s Nick Lansley and eBay’s Patrick Munden have officially joined The Association of Interactive Media and Entertainment (AIME), The Internet Advertising Bureau (IAB) and Interactive Media in Retail Group (IMRG) in formerly launching the Mobile Commerce Joint Industry Committee (MCJIC)
Australian entrepreneur Ruslan Kogan has launched into the UK market with a pledge to put an end to ‘rip off Britain’. The move brings to this country a consumer electronics brand that has been operating for five years in its home market.
New RightNow technology is helping boost conversion rates on figleaves’ retail site by giving customers the chance to ask questions of service agents at any point during the transaction.
Despite a surge in mobile optimized websites and apps for transactional m-commerce, retailers are being warned that they aren’t getting the most out of the potential for mobile as a marketing channel
Some 66% of UK consumers buy online, an ONS report on the E-Society shows, making the UK home to the keenest internet shoppers in Europe.
Online sales now account for more than 9% of Majestic Wine’s UK retail sales. The company says that customer expectations of a website are ‘constantly evolving’.
John Lewis says its famous price pledge, ‘Never Knowingly Undersold’, is helping to boost online sales. Ecommerce revenue rose by a third in the week to November 13, compared to the same week last year.
UK businesses can now sign up for CreditCall’s ‘Smartphone Payment Acceptance Trial’ and be the first in the world to accept Chip & PIN credit and debit card payments with their smartphone. The CardEase Mobile application uses a certified PIN pad in connection with a BlackBerry smartphone
Its all very well releasing a retail app and waiting for the bucks to start rolling in, but how do you know its working properly? Well, Tesco has become the launch customer for SciVisum, a dynamic website monitoring service which has rolled out an iPhone application monitor to do just that
Social commerce will lead an explosion of new shopping channels in 2011, says Ovum analyst Christine Bardwell. She predicts that retailers will also be looking to integrate m-commerce into their businesses – and should also have their eye on the potential of internet-connected televisions.
Discount retailer Collect+ is offering discount returns to shoppers who opt to pay to send back the goods even before they order.
How can retailers and brands make sure they attract people to their site this Christmas – and turn them into buyers at what is the most important part of the year for many retailers. Mathias Duda of FACT-Finder explores ways that retailers can use search and navigation to best effect.
The Hut Group says it has boosted its strategy of moving further into the luxury goods market with this week’s purchase of the Lookfantastic Group.
Dairy foods company Dairy Crest says its milk&more service is helping some of its depots record steady doorstep sales, despite a wider fall of 7% in its milk delivery market. The company said the service, which allows customers to order as late as the night before for next morning delivery, is making progress.
Two thirds of mobile operators believe that coupons and vouchers will become the dominant form of mobile marketing by 2015, with 58% predicting that SMS- and MMS-based messaging would be the second most widely accepted form of mobile advertising in the next five years, followed by search with 45%
Online grocery sales at supermarket Sainsbury’s are growing by more than 25%, the retailer said today. At the same time it said it welcomed a record number of visitors across its channels, with more than 20m transactions a week.
Marks & Spencer’s chief executive Marc Bolland has today set out a three-year plan for growth that includes growing its multichannel service to up to £1bn in sales, while also moving it into international markets.
Online trading recorded its second lowest growth figure of the year in October, according to today’s BRC-KPMG Retail Sales Monitor, which showed high street growth also fell back.
Online fashion trader ASOS has reported a 120% rise in international sales as it moves towards its aim of becoming a ‘global fashion destination’. Some 37% of its sales now come from overseas, where the retailer now has three dedicated international websites and is a leader in more markets besides.

