Live deal website Savoo launches Answer feature to help shoppers find the deals they’re looking for.

Domino’s Pizza UK and Ireland says more than a third of sales came from online orders over the summer. So far this year, internet sales have topped £85m.

Marks & Spencer has introduced a new website tool aimed at getting to know its customers better – through the questions that they ask. Those questions will help build up a database of knowledge, with the dual aim of improving future answers and giving insights into customer behaviour.

Multichannel retailer Next is moving into the US market through an exclusive deal with Sears.com. Sears says the deal will allow it to offer customers “style and affordability.”

Developing multichannel services is a key part of the turnaround strategy set today out by JJB Sports’ new chief executive Keith Jones, who said: “Our turnaround potential is in our own hands”.

In the latest preview of our annual conference, Internet Retailing 2010, we talk to Mike Brown, fulfilment director at Royal Mail, about the contribution delivery partners make to the success of online retailers.

Home shopping company JML has relaunched its ecommerce website with innovative features including live chat and more than 200 product videos in formats including widescreen and high definition.

High street fashion chain Karen Millen has launched a range of SMS-based gift vouchers. The mobile vouchers use Eagle Eye Solutions globally patented technology which enables them to be redeemed in-store by inputting the unique …

Marks & Spencer’s m-web site has attracted 1.2million visitors since its launch in May, with more than 10million page views and 13,000 orders from the site – including one single order for £3280 – latest figures reveal

Substandard card not present systems are costing retailers too much time and money, new research has found. The study, commissioned by Chase Paymentech Europe, found 94% of large companies fell short.

Restaurant chain TGI Friday’s has rolled out its first location based, time targeted mobile advertising campaign called ‘Make it a premiere night out’, which is aiming to target users in specific areas at specific times to drive them into the chain’s restaurants

With the world’s eyes on variousFashion Weeks, online and mobile interaction with some of Britain’s leading luxury clothing names will be at a peak. However, research conducted by global domain name marketplace, Sedo, has shown that some of the UK’s best loved fashion names have failed to secure ownership of their relevant web and m-web addresses

Stockholm-based reviews aggregator alaTest has opened new UK offices in central London. The UK operation is headed by Mark Elwig, previously of Shopping.com.

Online retailers have had it easy over the last decade, but existing strategies must be redrawn as the market reaches maturity, competition increases and total growth in the market slows, says respected retail consultancy Verdict.

An online takeaway website that won significant investment after an appearance on Dragon’s Den has signed up its 2,500th restaurant, and says orders now top £200,000 a week.

Graham Parsons, chief executive at Reflective Solutions, explains why it is crucial for etailers to get their websites correctly tested ahead of the Christmas rush. He suggests that it’s not too late to make sure that they are ready to handle this year’s predicted record onslaught of festive online shoppers.

Gap, Zara and H&M have rushed into the UK market, with the result that their new ecommerce sites are “inadequate and jeopardise customer loyalty,” according to one analyst.

Process outsourcing company Sitel has been appointed to handle technical enquiries relating to John Lewis electricals and technology purchases.

If you’ve ever considered what trading on eBay could do for your retail business, then our upcoming free JumpStart event covering all the questions you need answering, could be just what you need to attend. Read the story to find out more.

House of Fraser saw online sales rise by 150% in the first six months of its current financial year. The fast growth in web transactions is supported by the retailer’s development of its multichannel service.