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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for August 2010

Online service to help retailers use web to drive consumers back into stores
August 31, 2010 – 4:00 pm | Comments Off
Online service to help retailers use web to drive consumers back into stores

Consumers will soon be able to find out which goods are in stock where when they search for them online or by mobile using a new service from Udozi.com. Udozi is currently signing up retailers to its service ahead of an October launch.

MasterCard and Borderlinx agreement ‘to make cross-border shopping easier’
August 31, 2010 – 1:35 pm | Comments Off
MasterCard and Borderlinx agreement ‘to make cross-border shopping easier’

UK retailers could be among the first to benefit from a partnership between MasterCard and Borderlinx that they say will make cross-border ecommerce easier for shoppers.

HMV branches into fashion sales
August 31, 2010 – 1:03 pm | Comments Off
HMV branches into fashion sales

From tomorrow HMV will sell fashion for gig goers and music fans, selling brands such as Boxfresh and Eastpak in-store initially, while online sales will come in the future.

Internet Retailing 2010: Spotlight on House of Fraser
August 31, 2010 – 11:25 am | Comments Off
Internet Retailing 2010: Spotlight on House of Fraser

For this week’s look ahead to our annual conference, Internet Retailing 2010, we spoke to Peter Callaway, director of ecommerce at House of Fraser. He’ll be speaking in track three of the conference, Making Cross-Channel Work, giving insights into the way House of Fraser has approached its move into ecommerce over the last three years. We caught up with him to find out about the learning curve involved.

JD Sports Fashion appoints SEO specialist
August 31, 2010 – 10:30 am | Comments Off
JD Sports Fashion appoints SEO specialist

FTSE250-listed Sports clothing business JD Sports Fashion has appointed search specialists Epiphany Solutions to improve its online presence, and thus ecommerce revenue.

Online retail therapy alleviates office woes
August 31, 2010 – 10:15 am | Comments Off
Online retail therapy alleviates office woes

Stressed or bored workers turn to online shopping for relief from office woes, new research has found. If found the key time to log on to internet retailing is 4pm on Wednesday.

Hybris and demand247 strike partnership
August 31, 2010 – 9:45 am | Comments Off
Hybris and demand247 strike partnership

Ecommerce software company hybris and consultancy demand247 have signed a partnership agreement that will allow the consultancy to provide key solutions, including product content management expertise, to its clients.

House of Fraser sees international delivery take off
August 27, 2010 – 12:11 pm | Comments Off
House of Fraser sees international delivery take off

Last week House of Fraser launched international delivery from its ecommerce site. Internet Retailing talked to Robin Terrell, executive director of multichannel and international, to find out how the move has been received.

‘John Lewis at home’ could grow to 30 branches
August 27, 2010 – 12:00 pm | Comments Off
‘John Lewis at home’ could grow to 30 branches

John Lewis says its ‘John Lewis at home’ stores could be opened in at least 30 locations across the UK. The update comes as it opens the second of the format which brings the online channel into the store.

Guest comment: Getting up close and personal
August 27, 2010 – 11:48 am | Comments Off
Guest comment: Getting up close and personal

Andy Piscina, UK sales director of hybris software takes a look at the evolving online customer recognition landscape and its effect on customer engagement. He explores why leading e-retailers are turning to automated personalisation solutions to build stronger customer relationships and maximise revenues

‘I want it now’ generation more likely to shop in store
August 27, 2010 – 11:15 am | Comments Off
‘I want it now’ generation more likely to shop in store

Younger customers research online, but are too impatient to wait for goods they buy to be delivered, says new research from Experian.

DRL uses ratings and reviews to boost traffic and product conversion
August 27, 2010 – 10:30 am | Comments Off
DRL uses ratings and reviews to boost traffic and product conversion

DRL is using ratings and reviews technology from Bazaarvoice as it looks to make its Appliance Reviews site the first port of call for online shoppers researching white goods.

Online drives William Hill growth
August 27, 2010 – 9:30 am | Comments Off
Online drives William Hill growth

Multichannel bookmaker William Hill saw profits rise following a strong performance in its online channel.

M-web sites winning out over apps 10 to one among mobile savvy retailers, says Adobe
August 24, 2010 – 3:00 pm | One Comment
M-web sites winning out over apps 10 to one among mobile savvy retailers, says Adobe

Retail and brand businesses surveyed by Adobe Systems are overwhelmingly looking to deploy mobile websites as their mobile strategy, rather than downloadable apps, by a factor or 10 to one. The first annual Adobe Scene …

Less than half of most popular UK retail websites are mobile optimized or have an app, as consumers move towards m-commerce faster than retailers
August 24, 2010 – 2:30 pm | 2 Comments
Less than half of most popular UK retail websites are mobile optimized or have an app, as consumers move towards m-commerce faster than retailers

Just four out of the top 20 most frequently visited retailer websites are presently optimised for mobile, and only eight of the top 20 have any kind of mobile application for smartphones, despite the fact that each month in the UK, a staggering 4.2 million consumers are visiting retailers’ websites using the mobile internet, finds a study

Halfords errs on the side of optimized mobile websites in revamp of mobile services
August 24, 2010 – 2:00 pm | One Comment
Halfords errs on the side of optimized mobile websites in revamp of mobile services

Car and motoring retailer Halfords has become the latest in a growing list of retailers to go down the mobile optimized website route, rather than simply building an app, with the launch this week of its revamp mobile offering

Gap launches in UK
August 24, 2010 – 1:58 pm | 2 Comments
Gap launches in UK

UK customers can now buy online from the Gap. The US fashion label’s online UK store has been much awaited – and is welcoming new shoppers with discounts and free delivery.

ROAMING REPORT PayPal discusses its move into mobile
August 24, 2010 – 1:30 pm | Comments Off
ROAMING REPORT PayPal discusses its move into mobile

Cameron McLean from PayPal and Mark Adams from Portaltech talk to M-retailing editor Paul Skeldon about the payment company’s enthusiasm for mobile, how it, with the help of Portaltech, is making that enthusiasm a reality

Tesco launches first UK drive-through supermarket
August 24, 2010 – 1:30 pm | Comments Off
Tesco launches first UK drive-through supermarket

Tesco is pioneering a new drive-through collection service for busy shoppers who lack the time to do their own shopping or to stay at home and wait for their groceries to be delivered.

Making Cross Channel Work: Internet Retailing 2010
August 24, 2010 – 1:17 pm | Comments Off
Making Cross Channel Work: Internet Retailing 2010

Making Cross Channel Work is the focus for our latest preview of Internet Retailing 2010, our annual conference. The event has a host of industry experts set to bring our audience up to speed with the latest developments in ecommerce and multichannel retailing.