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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for July 2010

Mothercare online sales boost
July 15, 2010 – 5:16 pm | Comments Off
Mothercare online sales boost

Mothercare announced a double-digit sales boost for its online channel at its AGM. At the same time it unveiled the purchase of the Blooming Marvellous brand and trademarks.

International sales now more than a third of Asos’ business
July 15, 2010 – 4:43 pm | Comments Off
International sales now more than a third of Asos’ business

Fashion retailer Asos unveiled a 111% rise in international sales in the first quarter of its financial year. The rise means that overseas customers now contribute 37% of the company’s takings.

60% of retailers are using mobile, though most haven’t optimised their websites for small screens finds our survey
July 14, 2010 – 9:46 am | One Comment
60% of retailers are using mobile, though most haven’t optimised their websites for small screens finds our survey

Nearly 60% of retailers are using mobile in some way, shape or form, with most using it for customer contact, delivery notification and special offers, as well as for marketing using text, finds the M-Retailing/Sponge survey conducted online over the past month. Encouragingly, almost 70% claim that mobile is vital in extending branding and marketing activities and two thirds think it likely that they will have adopted some use of mobile within the next 12 months

ANALYSIS Google goes gaga
July 14, 2010 – 9:45 am | Comments Off
ANALYSIS Google goes gaga

Google sees the future of retailing as mobile, but as further research suggests, its not about purchasing, but about what mobile brings to the shopping experience

As few as 4% of UK consumers find m-commerce pain free, finds Brandbank/YouGov survey
July 14, 2010 – 9:44 am | Comments Off
As few as 4% of UK consumers find m-commerce pain free, finds Brandbank/YouGov survey

Oh dear. While great things are expected of – and written about – m-commerce, the vast majority of brands are losing sales and failing to meet UK consumers’ expectations when it comes to actually offering these services, with just 4% of consumers finds the mobile purchasing process hassle free, according to the 2010 Brandbank M-commerce Content Report, which polled 2,255 British consumers with YouGov

Mobile marketing influences a third of US shopper to visit certain stores, study finds
July 14, 2010 – 9:43 am | One Comment
Mobile marketing influences a third of US shopper to visit certain stores, study finds

As many as a third of US shoppers who have signed up to mobile marketing alerts say that they strongly influence the stores they visit, while as many as 27% say it has also impacted their decision to purchase goods a study commissioned by Placecast and conducted by Harris Interactive has found

The other side of m-retailing: mobile helps the business from within at John Lewis
July 14, 2010 – 9:42 am | Comments Off
The other side of m-retailing: mobile helps the business from within at John Lewis

While much attention is focussed on how mobile can be used by retailers to work with consumers and improve the retail experience, mobile also has another role to play: within the retail corporation, making staff right across the organisation from senior managers to HR to the cleaners work better and smarter. We take a look at how O2 made it happen for John Lewis Partnership

Payment card companies move to corner mobile shopping experience with ‘mobile malls’
July 14, 2010 – 9:41 am | Comments Off
Payment card companies move to corner mobile shopping experience with ‘mobile malls’

Leading credit and debit card companies MasterCard and Citi Cards, the payment card arm of Citi Bank are both using their brands to develop not only the payment tools for e- and m-commerce, but are also building ‘mobile malls’ where only their cards can be used

Waspit aims to open up mobile payments for goods and content to everyone with a phone
July 14, 2010 – 9:40 am | Comments Off
Waspit aims to open up mobile payments for goods and content to everyone with a phone

New mobile payment tool Waspit, which launches today, is aiming to make mobile payments for tangible goods, digital content and online services easy from any mobile phone – smart or otherwise – as the company pushes to open up m-commerce to everyone with a phone

Vouchercloud adds location targeted adverts to its app
July 14, 2010 – 9:39 am | Comments Off
Vouchercloud adds location targeted adverts to its app

Vouchercloud, the online and mobile discount voucher aggregator, is to start delivering location-targeted mobile ads to consumers following a deal with mobile ad sales agency 4th Screen Advertising

Online retailers welcome longer opening for Royal Mail delivery offices
July 14, 2010 – 8:30 am | Comments Off
Online retailers welcome longer opening for Royal Mail delivery offices

Royal Mail delivery offices are starting to offer longer opening hours, making it easier for online shoppers to collect their parcels. The move has been welcomed by online retailers.

Stay on the right side of returns regulations, warns trading standards
July 13, 2010 – 1:02 pm | Comments Off
Stay on the right side of returns regulations, warns trading standards

The Trading Standards Institute has warned online retailers that failing to respect distance selling regulations is a ‘false economy’. It has issued advice for those unsure of where they stand in the wake of BBC investigation that found retailer Next had breached regulations.

Online sales blossom in June
July 13, 2010 – 12:29 pm | One Comment
Online sales blossom in June

Online sales rose in June at their second highest rate this year, according to today’s British Retail Consortium figures. Sunny weather and clearance sales were among the reasons why.

Visa CodeSure set to reduce online fraud
July 13, 2010 – 8:57 am | Comments Off
Visa CodeSure set to reduce online fraud

Visa Europe has unveiled a new security system, Visa CodeSure, that it says will be as effective at fighting online fraud as Chip & Pin has been on the high street.

Domino’s Pizza delivers rise in online orders
July 12, 2010 – 5:28 pm | One Comment
Domino’s Pizza delivers rise in online orders

Almost a third of orders to Domino’s Pizza now come through the internet, thanks to active engagement with social media. The company’s Facebook page, for example, has more than 36,000 fans. A sharp rise in e-commerce sales came as pre-tax profits rose by almost 28.6%.

UK consumers most confident online shoppers in Europe
July 12, 2010 – 3:22 pm | Comments Off
UK consumers most confident online shoppers in Europe

UK consumers are the most confident in Europe when it comes to buying over the internet, according to new research. The main issue that concerns the British, it seems, is cost.

Dell crowdsources laptop designs with Threadless
July 12, 2010 – 1:20 pm | Comments Off
Dell crowdsources laptop designs with Threadless

Dell has teamed up with crowdsourcing design business Threadless to produce a series of 11 new laptop designs now available for sale.

Tribune Media and Placecast team up to deliver more accurate location-based cinema show times
July 12, 2010 – 12:30 pm | Comments Off
Tribune Media and Placecast team up to deliver more accurate location-based cinema show times

Tribune Media Services (TMS), a leading provider of entertainment information including showtimes for 44,000 cinemas in the UK, US and Canada, has formed a partnership with Placecast that will allow mobile application developers using the Placecast

Amazon launches grocery service in UK
July 9, 2010 – 1:31 pm | Comments Off
Amazon launches grocery service in UK

Amazon, the internet retailer that started out as a bookseller, is now selling food and alcohol in the UK. The development means that mobile shoppers now can order groceries online wherever they are in the …

Channel 4 moves into e-commerce
July 9, 2010 – 1:30 pm | Comments Off
Channel 4 moves into e-commerce

Channel 4 is selling fashion and make-up goods through its 4Beauty website. The move marks the first step by the broadcaster into e-commerce and is set to be followed by more similar sites in the future.