Article Archive for January 2010
The footwear retailer has been able to easily extend delivery options for customers by using MetaPack to manage its online deliveries.
The boom in online shopping this festive season is set for further growth in 2010, according to a new survey by eDigitalResearch.
One in four shoppers now expect retailers to use green energy and services, with many now suffering from ‘eco-guilt’ about their online shopping
Group sales were up 2.6% overall during the last quarter of 2009, the retailer reports.
The top trends in 2009 included yet more spam and phishing and the rise of the social media inbox, according to Return Path’s Top Email Trends in 2009 report.
There was no fall off in online sales close to Christmas this year, as consumers continued to shop til they dropped right through Christmas Day, Boxing Day and beyond.
Internet pure plays continue to outperform multichannel retailers, with Amazon topping ForeSee’s Online Retail Satisfaction Index with a score of 83 and B&Q and Ticketmaster at the bottom with only 65.
Boxing Day traffic peaked at between 11am and noon, with Christmas Day seeing an online purchase every 10 seconds.
The two delivery companies have also entered a wider preferred supplier relationship which will see HDN continuing to use the DHL Domestic brand in the short term.
Overall, sales in the four weeks to Boxing Day were 30% up on 2008 with average customer spend reaching £136.
The editor of InternetRetailing.net’s soon-to-be-launched German edition reveals the country’s top ten online retailers, and plans for two large consumer electronic retailers to return to selling over the web.

