http://www.internetretailing.net/2009/11/vee24-lets-retailers-offer-online-video-assistance-to-internet-shoppers/ News, insight and analysis for Europe's ecommerce and multichannel retail professionals Thu, 09 Feb 2012 14:07:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.internetretailing.net/2009/11/vee24-lets-retailers-offer-online-video-assistance-to-internet-shoppers/comment-page-1/#comment-203 Des Ardern Wed, 11 Nov 2009 11:28:51 +0000 http://www.internetretailing.net/?p=1947#comment-203 Great idea, twice this week I have stopped ordering at the shopping trolley stage because of some Query that the webb site had not forseen. ie no provision on a site for VAT exemption.Regarding the first, I tried customer serv ices by phone and gave up after a while. They lost a sale.As regards the second I had to ring customer services, got through quickly but we both wasted time. I may as well as telephoned in the first place. Good luck vee24. You must do well. Great idea, twice this week I have stopped ordering at the shopping trolley stage because of some Query that the webb site had not forseen. ie no provision on a site for VAT exemption.Regarding the first, I tried customer serv ices by phone and gave up after a while. They lost a sale.As regards the second I had to ring customer services, got through quickly but we both wasted time. I may as well as telephoned in the first place. Good luck vee24. You must do well.

]]> http://www.internetretailing.net/2009/11/vee24-lets-retailers-offer-online-video-assistance-to-internet-shoppers/comment-page-1/#comment-202 mark freeman Wed, 11 Nov 2009 09:27:39 +0000 http://www.internetretailing.net/?p=1947#comment-202 Interesting stuff - I guess retailers will have to start taking this type of technology seriously if they are going to differentiate online. Interesting stuff – I guess retailers will have to start taking this type of technology seriously if they are going to differentiate online.

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