A new benchmark study takes a detailed look at the issues facing retailers looking to expand their ecommerce operations overseas and provides decision frameworks and checklists to help retailers with their international planning.

An annual survey into consumer behaviour across retail channels in the UK, France, Germany and Sweden has found that stores are still the key to customer satisfaction and still have a role to play in increasing sales.

Delegates and visitors to Internet Retailing 09 tomorrow are invited to our not-to-be-missed after-show party — simply pop by the Bazaarvoice, Coremetrics, Endeca or Stibo stands to pick up your ticket.

With the threat of a strike by Royal Mail workers set to disrupt Christmas deliveries, 75% of UK businesses say they are considering dropping Royal Mail altogether— what are you planning to do?

Orders for international delivery to a total of 80 countries can now be placed online, by telephone or in-store, says M&S.

The addition of the new search engine is the first step in HMV’s move towards a new ecommerce solution being developed by marketing and technology agency LBi.

But 39% are still dissatisfied with their conversion rate, according to new research from Econsultancy and RedEye.

Meaning Based Marketing is a new way of finding, interpreting and exploiting data previously not available to marketers. Here Autonomy Optimost’s Greg Kelton explains how it works, why adopting a meaning-based, customer-centric approach to marketing is the only way forward for etailers — and why you should be careful not to be trampled by hippos…

With the looming threat of widespread industrial action at Royal Mail you may want to pay more attention than usual to delivery-related presentations and exhibits at Tuesday’s Internet Retailing 2009 conference and exhibition…

The new clothing store includes all the Tesco’s own brand clothing ranges found in-store plus online exclusives and new, online-only brands.

The online voucher site has signed up House of Fraser, Argos and others for a Christmas discount book that more than 250,000 consumers have already registered to receive.

According to the latest Red Flag early warning system report from insolvency specialists Begbies Trainer, a strong online offer could make all the difference to surviving the recession.

The new system will be integrated with Phones 4u’s CRM system so that email marketing can be tailored around each customer’s contract terms and what stage they are at in their contract.

New research shows that companies investing in web analytics can increase online conversion rates from 2% to 7%.

Amongst the 45 companies taking part in the Internet Retailing 09 exhibition next Tuesday there will be new product launches from HookLogic and AT Internet plus new research findings from RightNow Technologies and Webloyalty.

Google, Yahoo! and Microsoft have all agreed to take the platform at this year’s a4uexpo London event, representing the first time they have collectively talked to the UK’s £4bn affiliate community.

Asos has reported a 47% increase in sales for the six months to 30 September and says it will add two new delivery options.

The toy manufacturer is revamping its international ecommerce operations and will use ATG’s Commerce platform to deliver a personalised online shopping experience.

Online sales have increased 30% in the last three months, M&S has reported, whilst overall group sales are down 0.5% on a like-for-like basis.

The new module lets the fashion retailer collect together key items for a current ‘look’ on one page so that customers can view them together and then add items straight to their shopping ‘bag’.