The homewares retailer has reported substantial increases in conversions and order value after adding the Avail-driven Venda Behavioural Merchandising module to its Wilkinson Plus website.

The new Teradata solution will provide marketing, merchandising, finance and operations with access to one single, holistic view of the business.

A new EU study has identified widespread problems with the refusal of orders from EU consumers trying to order goods online from another EU state.

New research from PayPal has found that 42% of adults living in rural Britain have increased their internet shopping over the last year — and only 6% now don’t shop online at all.

HDN has signed a partnership deal with TNT that will see the carrier offering deliveries to more than 200 countries around the world.

Our next free-to-attend half-day ‘JumpStart’ fast track procurement programme is on fulfilment and logistics for online retailers, and will be held in London on Thursday 19 November.

Gemsta, a visual search engine that promises to put the entertainment back into shopping with a Second Life style virtual world, launches this week.

The department store has become the first in its sector to operate dedicated online stores at both Amazon.co.uk and eBay.co.uk, says Debenhams, as it reports a 31% increase in online sales over the last year.

Analysis carried out by VoucherCodes.com has found that most retailers issue new online voucher codes at the time that the fewest number of consumers are interested in them.

Customers can book a delivery spot now for the run up to Christmas, but have until midday on the day before delivery to confirm the items they actually want to have delivered.

The Scottish outdoor retailer is adding clearly identified staff reviews alongside customer reviews to its websites, in a bid to leverage online its staff’s in-depth product knowledge.

When should you keep functions in-house and when and why should you consider outsourcing? Tata Consultancy Services’ Bhuwan Agrawal makes the case for outsourcing your web analytics so your team isn’t distracted from what it does best…

JumpStart – Fulfilment & Logistics: 19 November 2009
What will you learn?
How to approach procurement. Each company, as well as the opening presentation and chaired panels, will seek to draw out the key questions and approaches …

The retailer’s first foray into the iPhone app market is a store and product finder that lets customers easily find where in a store a particular product is located.

A new mobile marketing service automatically updates a consumer’s Facebook status with a message from the merchant when they tap a poster in a shop or restaurant with a next-generation mobile phone to get a special offer.

Customers have used the company’s iPhone app to buy everything from used books and clothing to a Lamborghini and a $150,000 boat.

Customers can now use their mobile phone to look up products, locate the nearest store that stocks a particular product and reserve it for later collection.

Children’s clothing retailer Tape à l’oeil has rolled out Adelya’s contactless sticker based loyalty system nationwide, across all 170 stores and its website.

A new ATG study of consumer’s attitudes to shopping online from their mobile phone has found that one in three have already tried it out — but 28% of those say they find it a difficult way to shop.

Online sales grew by only 1.9% month-on-month in September, according to the latest IMRG Capgemini e-Retail Sales Index, although sales are still up 7.6% on a year ago.