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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for June 2009

Internet Retailing 2009: from Sheds and Shops to Parcels and Post
June 23, 2009 – 4:59 pm | Comments Off

Ian Stansfield, distribution director at Asda Stores, will be telling delegates at this year’s Internet Retailing conference on October 13 about Asda’s experiences developing the fulfilment operation for Asda Direct.

White Stuff notches up 70% increase in direct sales
June 23, 2009 – 4:34 pm | Comments Off

The lifestyle fashion retailer has posted a 34% rise in sales leading to profits up 42% as well as an increase in home shopping sales of 70%.

Discover the latest developments in luxury etailing
June 19, 2009 – 5:26 pm | Comments Off

Hear from the founders of Asos, Charles Tyrwhitt and more at the SheerLuxe E-tailer Conference on 8 July — and quote ‘Internet Retailing’ to get a special discounted rate.

Online sales growth down to 8.2%
June 19, 2009 – 5:25 pm | Comments Off

According to the latest IMRG Capgemini e-Retail Sales Index, online sales growth has now fallen to its lowest level ever, at 8.2% this year compared to 30.9% in 2008.

Ocado brings hosting in-house
June 19, 2009 – 5:23 pm | Comments Off

The online grocer has placed an order with Juniper Networks that will see it bringing its website hosting in-house.

Reputation now counts for more than price with online shoppers
June 19, 2009 – 5:22 pm | Comments Off

A new survey from Webcredible has found that a retailer’s reputation is most likely to persuade a shopper to make an online purchase — followed by price, the look of the site and ease of use.

Nationwide Autocentres selects E-inbusiness for next gen website
June 19, 2009 – 5:20 pm | Comments Off

The national MOT and car servicing company is continuing the trend of non-mainstream retailers adopting mainstream ecommerce platforms.

Who should be responsible for social media — PR or marketing?
June 19, 2009 – 5:15 pm | Comments Off

A new survey by StrongMail Systems has found that an increasing number of companies now view social media as a direct marketing channel that should be managed by the marketing department, rather than a communications channel managed by PR.

Kiddicare to add more carousels after doubling conversions
June 16, 2009 – 3:21 pm | Comments Off

The online baby goods retailer is to expand its use of carousels, where several promotional images are displayed on a rotating basis in the same banner, after seeing their initial use result in a doubling of its conversion rate

Dell generates $3m in sales from Twitter
June 16, 2009 – 3:19 pm | Comments Off

By posting offers and responding to queries, the @DellOutlet Twitter account has generated $2 million in Dell Outlet sales and a further $1 million in sales on the main Dell.com website

M&S expands international deliveries to 70 countries
June 16, 2009 – 3:18 pm | Comments Off

Marks & Spencer will both fulfil orders placed on its website and offer to deliver purchases made in-store to countries as far apart as Italy and Mongolia

Making analytics data meaningful and useful is still a struggle
June 16, 2009 – 3:17 pm | Comments Off

Just one in five companies has an internal strategy that ‘ties data collection and analysis to business objectives’ and only 27% say their web analytics definitely drive actionable insights

Top retailers consistently miss out on 100% availability
June 16, 2009 – 3:15 pm | Comments Off

Keynote’s Performance Index for May has found that all but one of the retailers hit over 99% availability, but none achieved 100%

The high street will never be the same again, say analysts
June 16, 2009 – 3:12 pm | Comments Off

Changing shopping habits mean that many vacant retail outlets are now obsolete and should be permanently re-zoned, says the KPMG/Synovate Retail Think Tank

Multi-channel now accounts for 42% of sales at Argos
June 12, 2009 – 3:32 pm | Comments Off

Argos’ multi-channel sales continue to grow in popularity, Home Retail Group has reported, accounting for 42% of sales in the last quarter, up from 26% in the year to end February

Play.com retains Best Online Retailer title
June 12, 2009 – 3:31 pm | Comments Off

The pureplay entertainment retailer has lifted the Which? Awards title for the second year in a row

Ocado rapped by ASA over Tesco price matching claims
June 12, 2009 – 3:29 pm | Comments Off

Ocado has been rapped on the knuckles by the Advertising Standards Authority over Tesco price matching advertisements it ran early last year

Net-A-Porter reports profits up 230%
June 12, 2009 – 3:27 pm | Comments Off

The online fashion retailer has reported sales up by 48% in the year to 31 January and profits up by more than 230%

Comet adds consumer-generated product information service
June 12, 2009 – 3:26 pm | Comments Off

The electricals retailer is to enable consumers to ask each other product-related questions, using Bazaarvoice’s Ask & Answer service

Halfords reports 90% growth in multi-channel revenues
June 12, 2009 – 3:24 pm | Comments Off

The introduction of its Reserve & Collect service was the key driver in increasing multi-channel sales in the year to 3 April, says Halfords