Asos has provided a wealth of detail about its future expansion plans and its current operational performance in its final results for the year to end March.

US retailer Overstock.com has signed up for a new service that enables retailers to gather tweets from all their Twitter accounts on one branded promotional page — and further ecommerce developments are on the cards.

Angus Cormie, head of e-business at Dell Consumer EMEA, will be telling delegates at this year’s Internet Retailing conference on October 13 about the PC manufacturer’s investments in new markets and new channels.

Overall like for like sales have dropped 3.8% at Waterstone’s and increased 1.9% at HMV, the group reports in its preliminary results for the year to 25 April 2009.

The grocer is adding a Bazaarvoice-powered rating and reviews service to Asda Direct and the George clothing range.

Since first introducing RightNow’s Knowledgebase, Comet says it has cut emails into the customer care team by 50%, has a customer self-service rate of 94.1% and a 100% first time resolution to customer enquiries and issues.

Got plans for a new ecommerce project? The UKFastTrack project is offering a £15,000 package of prizes to ten entrepreneurs with winning concepts for new online businesses.

Internet retail spending will grow by £12.3 billion to £21.3 billion by the end of 2011, according to new research from Experian and PayPal

Shop Direct Group has opened the virtual doors of the new Woolworths.co.uk online-only store.

Mis-tweets were sent by an ‘overenthusiastic intern’ who is no longer working for the retailer, Habitat has admitted.

The fashion retailer’s new mobile application gives customers daily updates on the latest arrivals and allows them to add items to a shopping basket they can then purchase at the main Oasis website

Within five years that figure will approach 50%, says Acquity Group, with large department stores and mass merchants leading the charge

Customers of the US fast food chain are issued with an RFID sticker that they attach to their mobile phone and use to obtain targeted discounts and special offers

A survey of US consumers has found that only 45% think it’s safe to make a purchase with their mobile phone

The food giant is offering US consumers access to a database of recipes with the ability to check off the items needed whilst they are doing their shopping

Customers of the German supermarket giant’s Real stores can add items to their mobile shopping list by taking a picture of a product’s barcode

The Department for Business, Innovation & Skills wants internet retailers to get involved with a major campaign to educate consumers and retailers about consumers’ rights when buying in-store and online.

When the furnishings retailer began using Twitter last week, it ran into accusations of spamming after using the service’s ‘hashtag’ feature to promote a special offer to followers of topics as diverse as the iPhone and the Iranian election.

A new US shopping service called Alice.com has proved popular with brands by cutting out the middleman and making it simple for consumers to buy FMCG products without involving a retailer.

The former high-street retailer is using a viral game to build brand awareness for its online store.