An investigation by The Bookseller has found that Waterstone’s is now selling titles online at more than the publishers’ recommended retail prices

The authors of a new report by Return Path say they failed to receive an email from 39% of the organisations they registered with — during the whole of the five weeks they were working on the report

The French supermarket giant has launched a new range of 400 low cost food and non-food items and is promoting them via a dedicated Carrefour Discount website

For now, only handbags are available for sale online but other ranges are set to be added later

We’re pleased to announce a new short and intensive ‘procurement programme’ that gives you a short, sharp overview and insight into key procurement areas. Our first, on 11 June, is on ecommerce platforms.

Zappos.com, John Lewis Direct and Google are to keynote at the fourth annual Internet Retailing conference, which takes place in London on 13 October

The new web platform is due to go live in June, says Asda, and a trial of a dedicated home shopping centre concept should also go live this summer

While three quarters of businesses respond to online criticism of their product or organisation, only half do so in a public forum, research by Ciao has found

Almost one in three internet users are still not shopping online, with a lack of trust in the internet the biggest reason, according to a new report from the Office of Fair Trading

The lingerie specialist has become the latest online retailer to add a dedicated outlet section to its website

Online retailers have been named and shamed by Greenwich Council for selling age-restricted items to children. 192.com’s Michelle Dixon reports from the House of Lords as it debates the issue — and suggests that more spots checks could be on the way

‘Your Reebok’ allows buyers to customise up to 23 different areas of their shoes with a choice of 19 colours, four material options and the addition of personalised text

Customers with a camera phone who take a picture of the two dimensional barcode printed on the book are sent directly to the title’s page on Amazon’s mobile website

Research in the US has found that smartphone owners are flocking to the mobile internet, using their phones to make purchases and to compare prices and research product details in-store

Buying fashion through mobile phones is a huge business in Japan, says the author of the Japan Fashion Report

The new Google Product Search for Mobile provides all the same functionality of Google’s Shopping results, optimised for viewing on an iPhone or Android device

The 2009 Mobile Retailing conference will take place in London on June 3rd, with speakers including Tesco, Sainsbury’s, industry analysts and specialist mobile commerce agencies

Except for market leaders like Amazon and eBay, “custom development is likely to be a waste of effort and money”, say analysts Gartner

With the new PureHMV card, customers can collect points in store and online that they can redeem for back stage passes, signed memorabilia and tickets to sold out events

Easter falling in April this year but in March last year, together with warm sun this April but cold and rain last April, however, make comparisons difficult, says the British Retail Consortium